Author Topic: Can't turn off email signature  (Read 1897 times)

0 Members and 1 Guest are viewing this topic.

Offline apege

  • Newbie
  • *
  • Posts: 1
Can't turn off email signature
« on: May 22, 2019, 09:58:59 AM »
The Avast email signature for my gmail account is always there, although "Add a signature to the end of sent emails" is off. The mail shield wasn't even installed, when I noticed the issue. I installed it specifically to be able to turn it off, but it doesn't work.

Does anybody has any idea, how to turn it off?

Avast 19.4.2374 (build 19.4.4318.492), Win 10.

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37505
  • Not a avast user
Re: Can't turn off email signature
« Reply #1 on: May 22, 2019, 10:36:21 AM »
« Last Edit: May 22, 2019, 10:59:35 AM by Pondus »

Offline davide.macrelli

  • Newbie
  • *
  • Posts: 2
Re: Can't turn off email signature
« Reply #2 on: April 06, 2022, 03:15:33 PM »
Hi,
I have the same problem! I went to the guide https://support.avast.com/en-eu/article/Antivirus-email-signature but perhaps for free users it is no longer possible to disable the signature from the mail client? Using EM client on Windows 11
Regards

Davide

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: Can't turn off email signature
« Reply #3 on: April 06, 2022, 03:49:14 PM »
Hi,
I have the same problem! I went to the guide https://support.avast.com/en-eu/article/Antivirus-email-signature but perhaps for free users it is no longer possible to disable the signature from the mail client? Using EM client on Windows 11
Regards

Davide

Hi,

The guide still applies to Avast Free.
Did you restart your device after the change? You can also try to reinstall Avast Free.
« Last Edit: April 06, 2022, 03:51:19 PM by r@vast »

Offline davide.macrelli

  • Newbie
  • *
  • Posts: 2
Re: Can't turn off email signature
« Reply #4 on: April 06, 2022, 03:53:50 PM »
strange ... at this link: https://ibb.co/3kgjsPt
I don't see how to configure the mails and not even the box with the option to disable the signature.
I have uninstalled by rebooting several times but i always get this error!

Davide

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48523
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Can't turn off email signature
« Reply #5 on: April 07, 2022, 12:01:04 AM »
Menu> Settings> Protection> Core Shields> Mail Shield
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: Can't turn off email signature
« Reply #6 on: April 07, 2022, 10:33:06 AM »
strange ... at this link: https://ibb.co/3kgjsPt
I don't see how to configure the mails and not even the box with the option to disable the signature.
I have uninstalled by rebooting several times but i always get this error!

Davide


Hi,

You seem to be at the wrong section. You should click on "Selezionare Protezione ▸ Protezioni principal"
Please follow the Italian version of this guide: https://support.avast.com/it-it/article/Antivirus-email-signature/