Author Topic: Crashing icarus.exe - Any help?  (Read 863 times)

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Offline MattGinAZ

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Crashing icarus.exe - Any help?
« on: April 09, 2022, 09:20:20 PM »
Occurs daily. Any ideas?
thanks

Log Name:      Application
Source:        Application Error
Date:          4/7/2022 3:32:38 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Matt-Desktop
Description:
Faulting application name: icarus.exe, version: 0.0.0.0, time stamp: 0x5fae99bc
Faulting module name: icarus.exe, version: 0.0.0.0, time stamp: 0x5fae99bc
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x2bec
Faulting application start time: 0x01d84acf62e2d5fc
Faulting application path: C:\Program Files\Common Files\Avast Software\Icarus\avast-tu\icarus.exe
Faulting module path: C:\Program Files\Common Files\Avast Software\Icarus\avast-tu\icarus.exe
Report Id: 66e3d68e-8ca7-4ed4-abad-85b1eea6a0e4
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2022-04-07T22:32:38.7507185Z" />
    <EventRecordID>6969</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>Matt-Desktop</Computer>
    <Security />
  </System>
  <EventData>
    <Data>icarus.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>5fae99bc</Data>
    <Data>icarus.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>5fae99bc</Data>
    <Data>c0000005</Data>
    <Data>0000000000000000</Data>
    <Data>2bec</Data>
    <Data>01d84acf62e2d5fc</Data>
    <Data>C:\Program Files\Common Files\Avast Software\Icarus\avast-tu\icarus.exe</Data>
    <Data>C:\Program Files\Common Files\Avast Software\Icarus\avast-tu\icarus.exe</Data>
    <Data>66e3d68e-8ca7-4ed4-abad-85b1eea6a0e4</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

Offline DavidR

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Re: Crashing icarus.exe - Any help?
« Reply #1 on: April 09, 2022, 09:44:06 PM »
Are you (knowingly) using the Avast Icarus beta Update installer function  ?

I think this is still a beta version of the avast updater function, as this is the only place I have seen this.

https://forum.avast.com/index.php?topic=318990.msg1684586#msg1684586
Quote from: ciprian.horge - Avast Team
Also please be informed that we would appreciate if you would be so kind and try our Antivirus product based on so called "icarus" setup (installation and update engine) already used for other Avast products but now available also for AV. More information is here: https://forum.avast.com/index.php?topic=264883.0.
Please note that in order to get it, you need to uninstall the current one (automatic migration is not supported at the moment).

I don't have icarus.exe in the location you gave, however I'm still on Avast Free 22.2.6003 (build 22.2.7013.717) not 22.3.xxxx.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline NON

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Re: Crashing icarus.exe - Any help?
« Reply #2 on: April 10, 2022, 07:59:59 AM »
Are you (knowingly) using the Avast Icarus beta Update installer function  ?

I think this is still a beta version of the avast updater function, as this is the only place I have seen this.

https://forum.avast.com/index.php?topic=318990.msg1684586#msg1684586
Quote from: ciprian.horge - Avast Team
Also please be informed that we would appreciate if you would be so kind and try our Antivirus product based on so called "icarus" setup (installation and update engine) already used for other Avast products but now available also for AV. More information is here: https://forum.avast.com/index.php?topic=264883.0.
Please note that in order to get it, you need to uninstall the current one (automatic migration is not supported at the moment).

I don't have icarus.exe in the location you gave, however I'm still on Avast Free 22.2.6003 (build 22.2.7013.717) not 22.3.xxxx.
I believe he is using Avast Cleanup Premium as the path says (avast-tu: Avast Tune-Up).

Why it's crashing is beyond for me, I suggest Repair of Avast Cleanup (if repair function exists) and reboot the machine.
Main: Win10 Pro 21H2 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 22 Premium Beta(Icarus) / Comodo Firewall (testing again)
Mobile: Win10 Pro 21H1 64bit / Core i5-3340M 2.7GHz / 8GB RAM / Avast 21 Free / Windows Firewall Control

Avast の設定について解説しています。よろしければご覧ください。

Offline DavidR

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Re: Crashing icarus.exe - Any help?
« Reply #3 on: April 10, 2022, 12:57:11 PM »
Thanks for that, I wasn't aware of that path.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security