Author Topic: How to delete Avast files from a deleted user  (Read 722 times)

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Offline Top Gun

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How to delete Avast files from a deleted user
« on: April 12, 2022, 01:39:37 PM »
Good Morning all

I had 2 users on the laptop which I no longer needed, after removing the users account I am left with all the files related to that user. I am unable to delete these files because the AVAST files are stopping me

back ground over lol

does anyone know how i can delete the AVAST files for the deleted user?

Offline r@vast

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Re: How to delete Avast files from a deleted user
« Reply #1 on: April 12, 2022, 02:15:42 PM »
Hi,

Can you provide a screenshot of the Avast message you receive?

Offline Top Gun

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Re: How to delete Avast files from a deleted user
« Reply #2 on: April 12, 2022, 02:32:22 PM »
im not sure how to add screen shots but this is the copy of the command prompt i used



Microsoft Windows [Version 10.0.22000.556]
(c) Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>cd /Users

C:\Users>dir
 Volume in drive C is OS
 Volume Serial Number is 26CF-7E2F

 Directory of C:\Users

11/04/2022  11:28    <DIR>          .
27/10/2021  21:26    <DIR>          Public
12/03/2022  20:05    <DIR>          topgu
11/04/2022  15:33    <DIR>          TOPGUN_2
               0 File(s)              0 bytes
               4 Dir(s)  73,035,702,272 bytes free

C:\Users>rd /s /q TOPGUN_2
TOPGUN_2\AppData\Local\AVAST Software\Avast - Access is denied.


the other screen is the classic;

you need permission to perform this action

You require permission from S-1-5-21-3613874585-3809167529-1006 to make changes to this folder