Author Topic: Windows Mail error code: 0x80072f89  (Read 1757 times)

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Offline nigel.d.andrews1

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Windows Mail error code: 0x80072f89
« on: April 02, 2022, 03:05:41 PM »
Using Win11
Running Avast One (free) 22.2.6003 (build 22.2.7013.717)
Running Windows Mail for a few months with no problem.
In the last week, when I try to sync email I get the error code: 0x80072f89.
But if I turn off Avast Shields then the email sync works.

Nigel


Offline r@vast

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Re: Windows Mail error code: 0x80072f89
« Reply #1 on: April 05, 2022, 01:24:33 PM »
Hi,

Can you please turn off only Email Guardian, and see if that makes a difference?

Offline nigel.d.andrews1

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Re: Windows Mail error code: 0x80072f89
« Reply #2 on: April 07, 2022, 06:10:18 PM »
Thank-you. That does appears to have stopped the error message and I think allows incoming emails now.
But is it rather "a sledgehammer to crack a nut" solution?
I assume in one of the most recent Avast updates something has changed adversely. Where before then, there was no problem.

Nigel

Offline r@vast

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Re: Windows Mail error code: 0x80072f89
« Reply #3 on: April 11, 2022, 10:49:51 AM »
Hi,

Can you provide us with a support file ID, please? https://support.avast.com/article/Submit-support-file

Offline nigel.d.andrews1

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Re: Windows Mail error code: 0x80072f89
« Reply #4 on: April 11, 2022, 11:23:15 AM »
Thank-you.
I have done so

Nigel

Offline r@vast

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Re: Windows Mail error code: 0x80072f89
« Reply #5 on: April 11, 2022, 11:56:58 AM »
Thank you

Offline r@vast

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Re: Windows Mail error code: 0x80072f89
« Reply #6 on: April 11, 2022, 12:51:36 PM »
Hi,

Can you please update to version 22.3, and try Email Guardian again, please?
https://forum.avast.com/index.php?topic=318989.0