Author Topic: Windows Explorer hangs under 'Scanned All Files' setting  (Read 1066 times)

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Offline ccm582

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Windows Explorer hangs under 'Scanned All Files' setting
« on: April 15, 2022, 08:43:49 AM »
I am trying out Avast Free Beta 22.4.6009.

In File Shield Settings, I chose to scan 'All Files' instead of recommended extensions because many malware can disguise using extensions.

When I opened my external hard disk folder containing many large size video files, Windows Explorer hangs and I can't do anything until I restart Windows Explorer. I solved this problem by excluding the folder from Behaviour Shield and File Shield.

Other antivirus programs don't have this problem with scanning all files.

Please fix this.

Offline Asyn

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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
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Offline ccm582

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Re: Windows Explorer hangs under 'Scanned All Files' setting
« Reply #2 on: April 17, 2022, 07:02:05 AM »
The point is not that I am using Beta. The normal version 22.3 has same problem but I mentioned I'm using Beta to let you know that even Beta didn't fix this problem.

In this Forum, others have reported since 2019 that when scanning 'all files' in File Shield, Windows Explorer tend to hang or crash. It is time the developers tackle this problem once for all.

Also, is the File Shield setting to scan only recommended extensions safe? Doesn't some malware use  extensions like mp4, jpg?

Offline Asyn

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Re: Windows Explorer hangs under 'Scanned All Files' setting
« Reply #3 on: April 17, 2022, 12:44:19 PM »
Also, is the File Shield setting to scan only recommended extensions safe?
In short, yes. The Avast File Shield is only one layer of protection...
https://www.avast.com/technology/malware-detection-and-blocking
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0