Author Topic: AVAST One Family won't link to my subscription  (Read 1244 times)

0 Members and 1 Guest are viewing this topic.

Offline knanahcub

  • Newbie
  • *
  • Posts: 1
AVAST One Family won't link to my subscription
« on: May 14, 2022, 10:14:06 PM »
I have a new AVAST One Family subscription. I can't get AVAST to show my subscription after multiple installations and deletions of previous installations from my account, and add a device link. The rest of my family has had no issues. I had no problems with adding my phone. I feel it must be something on my new HP Pavillion, Windows 11 laptop interfering? I deleted the installed McAfee anti-virus after I purchased the computer. The AVAST One installation stalls at 49% and comes to an end. I then have to go into my installed apps, right-click, choose repair, before AVAST One Family is installed. At that point, I'm in a trial version, with no linking to my AVAST subscription.

Any suggestions would be helpful, as I can't figure it out.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0