Author Topic: Stop Sandbox Any Creative sound card! Your HW virtual maybe sound card crash  (Read 363 times)

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Offline DashTim

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Stop Sandbox Any Creative sound card, Your hardware-assisted virtualization maybe crash creative sound card on monthly cumulative update of windows 10/11

Goto Device Manager (Evidence)
-> Sound, video and game controllers
-> Creative sound card (Sound Blaster Z-Series or AE-Series, ie. Sound Blaster ZSE)

Properties -> Details  -> Device stack
\FileSystem\aswSnx <- WTF!?
\FileSystem\aswSnx <- WTF!?
\Driver\CtxHda (AE-Series) OR \Driver\CtHda (Z-Series)

Avast Free Antivirus ("antivirus Settings> Troubleshooting> hardware-assisted virtualization" have bug maybe crash on monthly cumulative update with creative sound card , dont Enable!!!)

Bad result
1) Monthly cumulative update maybe infinite loop on system restart (Say Working on update XX% complete but never complete)
2) Creative sound card maybe not found after infinite loop and hard-restart(push restart button) (Avast Sandbox crash the sound card firmware freeze?)
« Last Edit: May 14, 2022, 11:08:38 PM by DashTim »

Offline bob3160

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Offline Spec8472

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Hello DashTim, it is normal aswSnx is attached to the ksthunk device. Can you please provide a support package, it can be generated/sent using Avast UI: Settings -> Troubleshooting -> Send logs