Author Topic: This operating system is not supported  (Read 702 times)

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Offline johnbogie

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This operating system is not supported
« on: May 18, 2022, 01:18:03 PM »
Replacement C: drive with Windows 7 Ultimate.
Avast Secureline vpn works on my other pc with the same OS and used to work on this pc with the old C: drive but refuses to install now. What's wrong?

Offline Asyn

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Re: This operating system is not supported
« Reply #1 on: May 18, 2022, 01:23:55 PM »
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: This operating system is not supported
« Reply #2 on: May 18, 2022, 01:37:53 PM »
Replacement C: drive with Windows 7 Ultimate.
Avast Secureline vpn works on my other pc with the same OS and used to work on this pc with the old C: drive but refuses to install now. What's wrong?

Hi,

If you receive the message that the operating system is not supported, it generally implies that you are missing service pack 1 - Please see this article for more information: https://support.microsoft.com/en-us/windows/install-windows-7-service-pack-1-sp1-b3da2c0f-cdb6-0572-8596-bab972897f61

Offline johnbogie

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Re: This operating system is not supported
« Reply #3 on: May 18, 2022, 04:26:51 PM »
Yeah, missing service pack 1 was the problem. Solved.

Offline Asyn

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Re: This operating system is not supported
« Reply #4 on: May 18, 2022, 05:33:24 PM »
Thanks for the feedback.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0