Author Topic: Avast has blocked a talk talk account and unable to read emails on this computer  (Read 1345 times)

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Offline pa.suter

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I tried to save a picture in my email account and avast threw up a warming and has now blocked the email account. How do I unblock it so I can read my emails

Offline Asyn

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Hi, provide details (product/version/OS etc.).
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline pa.suter

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I,m using Avast premium latest version

Offline Asyn

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- Which version/build of Avast Premium..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Please post/attach a screenshot of the warning/block.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline pa.suter

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attachment below
not using any other security but not sure its avast premium security (multi Device) on PC 64bit

Offline Asyn

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Hi, you can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline polonus

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Not being blacklisted here: https://www.ip-tracker.org/blacklist-check.php?ip=153.92.174.228
Re: https://www.ip-tracker.org/lookup.php?ip=Mail.onetel.net.uk

Could have been a FP, because of manifold redirects. (VT gives it the all green).

So wait for a final verdict from avast team, as they are the only ones to come and unblock,

polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Offline pa.suter

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I had already reported that on the page you suggested.

Offline Asyn

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I had already reported that on the page you suggested.
You need to wait for the verdict from threat labs. You should get a reply within 48 hours.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0