Author Topic: Disable SMTP checking  (Read 707 times)

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Offline tuusakoski

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Disable SMTP checking
« on: June 06, 2022, 06:36:35 PM »
I try to connect my email provider with email management software but I get an error "Connection closed".

I read that one issue might be because of antivirus software and it is suggested to disable Antivirus software's SMTP checking. That might solve the problem.

How to disable SMTP checking in Avast Free Antivirus? 


I appreciate your help.

Offline r@vast

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Re: Disable SMTP checking
« Reply #1 on: June 07, 2022, 07:56:37 AM »
Hi,

You can try to disable "Scan outbound emails (SMTP)"
Please see https://support.avast.com/article/antivirus-shield-settings/ (under Manage individual shield settings - Mail Shield)