Author Topic: False positives Antivirus  (Read 733 times)

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Offline info123

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False positives Antivirus
« on: June 07, 2022, 01:34:59 AM »
I keep on getting false positives, please check these reference codes: ecbd3b465425/2022-06-06T22:29:29.228Z, 6a8e03afc200/2022-06-06T23:09:43.094Z, ddf64e8b3b8c/2022-06-06T23:26:19.550Z
I was going to upgrade to the paid version but with all these false positives i am now waiting to see if these problems can be fixed.

Offline DavidR

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Re: False positives Antivirus
« Reply #1 on: June 07, 2022, 01:48:42 AM »
Please attach a screenshot of the actual Avast Alert window with the see details information displayed will help.

For most of those who help out on the forums, the reference code won't mean anything.  The reference is likely to be meaningful to those Avast Team members in the virus labs.

The screenshots, show what the alert is on file, url (etc.) and the process responsible/triggering the alert.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline DavidR

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Re: False positives Antivirus
« Reply #2 on: June 07, 2022, 03:17:12 AM »
Sorry but as I said the code means nothing to me.

Please attach images to your post many will not visit unknown 3rd party sites to view unknown content.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline info123

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Re: False positives Antivirus
« Reply #3 on: June 07, 2022, 03:37:11 AM »
ok sorry i worked it out

Offline DavidR

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Re: False positives Antivirus
« Reply #4 on: June 07, 2022, 12:02:09 PM »
As the See details section isn't open in your screenshot.
Were you trying to connect to the domain in the screenshot  ?
If not, what were you doing ?

Only one other detection on this VirusTotal scan for that domain - https://www.virustotal.com/gui/url/69d3f9633f2234960d38907eae2d99d1d16320a3a8dc25f89d0258cfc1d0e41b?nocache=1

Plus one other in a different scan - https://sitecheck.sucuri.net/results/apionloadmedia.com

If you were trying to connect to this site because of the low number of hits (other than Avast) you can try:
Reporting a Possible False Positive File or Website - https://www.avast.com/false-positive-file-form.php.
You should get a response in a day or two.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Milos

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Re: False positives Antivirus
« Reply #5 on: June 08, 2022, 04:54:55 PM »
Hello,
it was a false positive detection and fix was released.

Milos