Author Topic: Avast settings changes ask for Mac password  (Read 5165 times)

0 Members and 1 Guest are viewing this topic.

Offline green2

  • Newbie
  • *
  • Posts: 3
Avast settings changes ask for Mac password
« on: June 10, 2022, 10:26:10 PM »
I'm using Avast One on my MacBook Pro. Whenever I make any changes to Avast settings, like to enable or disable a particular service (say File Shield), a dialog pops up asking for my Mac password. I am the administrator and I have the box unchecked in Security & Privacy to "Require an administrator password to access system-wide preferences.

Does anyone know what I can do to allow Avast One to make internal changes without requesting this password?

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: Avast settings changes ask for Mac password
« Reply #1 on: June 13, 2022, 02:59:09 PM »
Hi,

Mac OS is designed like that - any changes need to be approved by the administrator.

Offline jakub.bednar

  • Avast team
  • Jr. Member
  • *
  • Posts: 55
Re: Avast settings changes ask for Mac password
« Reply #2 on: September 11, 2022, 06:02:47 PM »
Hello,

to be more precise, particularly changes that alter the level of protection the product provides require an administrator authorization. Unfortunately there is currently no technology provided by Apple that would allow us to authorize a user as an administrator with touchID.

We have filled enhancement request to Apple and hopefully it will be possible one day.

Jakub