Author Topic: SVOD problem  (Read 820 times)

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Offline sking

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  • Posts: 4
SVOD problem
« on: June 24, 2022, 10:01:02 AM »
Hi.
I can't watch movies on disney+ and HBOM. I need to use a different browser. D+ error code 83 and HBO does not work after logging into the account.

How can this be solved?


executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\artur\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v21H2 (x64)
av_engines=Avast Antivirus, AMSI - Avast IAntimalwareProvider implementation
active_av_engine=Avast Antivirus
av_version=22.5.6015
urlscanner_version=1.9.0.367
mimic_version=v0.1.17-46c12c3
host_prefix=
browser_version=102.1.17190.115 (Official Build (64-bit))
cgid=211
cid=2101
uid=d3682536f0c3498b80869b8fcd09a1d2

Channel: stable
OS language: pl-pl
Browser language: pl
Search Engine URL: https://www.google.com/search?client={google:client}&q={searchTerms}&{google:originalQueryForSuggestion}{google:assistedQueryStats}ie={inputEncoding}
Omaha version: 1.8.1206.2

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Avast Secure Browser Web Store : 0.2
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Blokada identyfikacji przeglądarki : 2.5.211
cmedhionkhpnakcndndgjdbohmhepckk : Adblock dla Youtube™ : 5.1.9.1
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 2.0.0.284
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.12.5.396
jfijboeaeajnoejbcdbhejlnmhepeige : Rozszerzenie NTP : 3.7.101
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.675
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.57
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.18
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.8.202

Disabled extensions:
« Last Edit: June 24, 2022, 10:03:58 AM by sking »

Offline tosal

  • Avast team
  • Sr. Member
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  • Posts: 207
Re: SVOD problem
« Reply #1 on: June 24, 2022, 11:02:41 AM »
Could you please try to disable extension Anti-Fingerprinting?
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Blokada identyfikacji przeglądarki : 2.5.211

Goto secure://extensions  and disable it

Please let us know if this fixes the problem.

Best
Thomas

Offline sking

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  • Posts: 4
Re: SVOD problem
« Reply #2 on: June 24, 2022, 11:40:10 AM »
I disabled all extensions in developer mode and there is no anti-fingerprinting. Now it looks like this



executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\artur\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v21H2 (x64)
av_engines=Avast Antivirus, AMSI - Avast IAntimalwareProvider implementation
active_av_engine=Avast Antivirus
av_version=22.5.6015
urlscanner_version=1.9.0.367
mimic_version=v0.1.17-46c12c3
host_prefix=
browser_version=102.1.17190.115 (Official Build (64-bit))
cgid=211
cid=2101
uid=d3682536f0c3498b80869b8fcd09a1d2

Channel: stable
OS language: pl-pl
Browser language: en-US
Search Engine URL: https://www.google.com/search?client={google:client}&q={searchTerms}&{google:originalQueryForSuggestion}{google:assistedQueryStats}ie={inputEncoding}
Omaha version: 1.8.1206.2

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.5.211
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.12.5.396
jfijboeaeajnoejbcdbhejlnmhepeige : NTP Extension : 3.7.101
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.18

Disabled extensions:
cmedhionkhpnakcndndgjdbohmhepckk : Adblock for Youtube™ : 5.1.9.1
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 2.0.0.284
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.675
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.57
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.8.202

Offline Jakub171

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  • Jr. Member
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  • Posts: 36
Re: SVOD problem
« Reply #3 on: June 24, 2022, 01:41:40 PM »
Hello.
I have been able to re-create the issue you described, and am working diagnosing it right now, I hope we will be able to find a solution soon.

Offline sking

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  • Posts: 4
Re: SVOD problem
« Reply #4 on: June 26, 2022, 10:49:32 AM »
I opened the address: secure://flags and changed option show internal extensions to enabled.
Extension Anti-Fingerprinting is now visible but I can't change from on to off.

Edit: I add AntiF to toolbar and it showed me that AntiF is disabled on Disney+ but Enabled on HBOM. This Extension works automatically.

OK.

I found a solution

I change in AntiF option: Allow in Private Mode from on to off and D+ and HBOM in now works good in Private Mode.
« Last Edit: June 26, 2022, 11:08:01 AM by sking »

Offline DiePet

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  • Jr. Member
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  • Posts: 83
Re: SVOD problem
« Reply #5 on: June 27, 2022, 10:47:36 AM »
Hi,

most of the described issues from the last few days come from the AntiFingerPrint extension. We are working on a fix and this should solve the problem soon. Actually, the AntiFingerPrint extension is integrated into the browser but could not be disabled by the user because isn't visible, this will fix also in the next few days.

Regards
diepet