Author Topic: Avast Free Antivirus & 0x80004005.  (Read 942 times)

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Offline sam8709

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Avast Free Antivirus & 0x80004005.
« on: June 24, 2022, 07:53:29 PM »
 I didn't install anything big, but I recently installed Avast 2022 free antivirus on my computer, which led to a Windows file being corrupted. It produced 0x80004005. Somehow, Office 365 was removed from my computer which I cannot use the inbox and Words. Can someone please guide me to fix my issue?

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Offline DavidR

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Re: Avast Free Antivirus & 0x80004005.
« Reply #1 on: June 24, 2022, 08:44:58 PM »
I don't know if you tried googling the error number and check any related to Office 365.

https://www.google.co.uk/search?q=0x80004005
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.10.6038 (build 22.10.7633.734) UI 1.0.733/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline sam8709

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Re: Avast Free Antivirus & 0x80004005.
« Reply #2 on: June 25, 2022, 03:29:30 AM »
I did, but it didn't solve my problem  ;)
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Offline sam8709

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Re: Avast Free Antivirus & 0x80004005.
« Reply #3 on: June 25, 2022, 04:50:37 AM »
I downloaded this software called Restoro. This tool fixed my problem. ;)
Hey guys, I am a digital marketer.

Offline sam8709

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Re: Avast Free Antivirus & 0x80004005.
« Reply #4 on: June 25, 2022, 05:01:39 AM »
I spoke too quick. It did not fix my issue. Does anyone have any solution?
Hey guys, I am a digital marketer.

Offline Asyn

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Re: Avast Free Antivirus & 0x80004005.
« Reply #5 on: June 25, 2022, 12:46:43 PM »
- Which version/build of Avast Free..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline sam8709

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Re: Avast Free Antivirus & 0x80004005.
« Reply #6 on: June 25, 2022, 04:27:51 PM »
Which version/build of Avast Free..?
Version 3, serial number: 0970ef4bad5cc44a1c2bc3d96401674c

- OS..? (32/64 Bit..? - which SP/Build..?)
PC, Windows 10

- Other security related software installed..?
Windows Defenders at the moment now

- Which AV(s) did you use before Avast..?
AVG
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Offline Asyn

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Re: Avast Free Antivirus & 0x80004005.
« Reply #7 on: June 25, 2022, 04:53:57 PM »
Which version/build of Avast Free..?
Version 3
Sounds like a scam (fake AV), there's no version 3 for Windows.

First, be sure to get rid of all remnants of any prior installed AV(s)..!!
-> https://support.avast.com/en-ww/article/11/

Then:
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline sam8709

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Re: Avast Free Antivirus & 0x80004005.
« Reply #8 on: June 26, 2022, 03:58:09 AM »
This thing sucks!
I read the top 10 Antivirus reviews and thought I downloaded Avast from the official site.

After the 0x80004005 problem, I googled for a solution and clicked this site:
https://appuals.com/solved-how-to-fix-error-0x80004005/

Before downloading Restoro, I read the Restoro reviews that it was a legitimate tool and was trusted by Microsoft. So I paid $49 for that tool but did not really fix it.
 
I reached out about my issue to Restoro and got a response after 24 hours. And this letter stated thank you for choosing Reimage. This statement led me to suspicion.

Finally, I am beginning to think this is a big scam, and I will not do what they said in the email. Quora confirmed it this is ransomware.





Which version/build of Avast Free..?
Version 3
Sounds like a scam (fake AV), there's no version 3 for Windows.

First, be sure to get rid of all remnants of any prior installed AV(s)..!!
-> https://support.avast.com/en-ww/article/11/

Then:
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Hey guys, I am a digital marketer.