Author Topic: Item in quarantine not listed in log  (Read 405 times)

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Offline Kingfish

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Item in quarantine not listed in log
« on: June 27, 2022, 12:43:59 AM »
I had several threat secured popups, but only one item in quarantine. And when I check the log files at C:\ProgramData\AVAST Software\Avast\report, neither the detections or the quarantine action are listed in the logs. is there another place to look for logging?

Offline DavidR

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Re: Item in quarantine not listed in log
« Reply #1 on: June 27, 2022, 01:44:04 AM »
It is an advantage to take a screenshot of any Avast Alert window, with the See details option open as there really isn't enough to work with.

Web Shield alerts are alerting on Web Sites so wouldn't be sending anything to the quarantine (its blocked). 

Only File Shield alerts of files on your system would be sent to Quarantine.  In which case you can get details on the alert from the Quarantine on that detection.

For Web Shield Alerts they might still be recorded in the Notifications Area, see attached image.
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Online bob3160

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Re: Item in quarantine not listed in log
« Reply #2 on: June 27, 2022, 03:41:38 PM »
Once you open Notifications, you'll most likely find them in History.
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