Author Topic: Adding exception to Avast Phishing list  (Read 761 times)

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Offline bluemoon2

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Adding exception to Avast Phishing list
« on: June 28, 2022, 06:47:13 PM »
All of a sudden Avast just started classifying my webmail server as phishing. I checked with the provider and they haven't made any changes and aren't having any other issues. I don't have the time to wade through pages of support articles so can someone please just tell me how to add a domain to an exception list so I don't have to keep Avast turned off in order to access my email? Makes it kind of useless if I can't use it.

Thanks,

Gary

Online DavidR

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Re: Adding exception to Avast Phishing list
« Reply #1 on: June 28, 2022, 10:49:24 PM »
It is somewhat difficult to investigate when you don't give the site/url (don't post the http/s, www dot URL prefix) so it isn't active and someone can try to check it out.

You can also use https://www.virustotal.com to check the domain/url - enter the URL/domain name/IP address and check it out and post the link of the virustotal results page.
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Offline r@vast

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Re: Adding exception to Avast Phishing list
« Reply #2 on: June 29, 2022, 09:09:29 AM »
All of a sudden Avast just started classifying my webmail server as phishing. I checked with the provider and they haven't made any changes and aren't having any other issues. I don't have the time to wade through pages of support articles so can someone please just tell me how to add a domain to an exception list so I don't have to keep Avast turned off in order to access my email? Makes it kind of useless if I can't use it.

Thanks,

Gary

Hi,

If you know that the website is safe, please see this guide:
https://support.avast.com/en-ww/article/one-web-shield-settings/#idt_030