Failed to scan for potential leaks.

[ddabrahim]

Hi.

I am using Avast Premium on iOS and when I open it, it is report that it is failed to scan for potential leaks without any further information.
I can confirm that Avast app got permission to connect to the internet with both mobile data and Wi-Fi.

Running
Avast 2.11.1.385
iOS 15.5

Thank you.

[NON]

FYI, same issue reported on the Japanese forum.

[r@vast]

FYI, same issue reported on the Japanese forum.

Hi,

Which Avast and iOS version (or can you point to the forum link if info is there), please?

[NON]

Hi r@avast,

according to OP, version details are:

App version: 2.11.2.391
Device :iPhone SE
OS: iOS 15.5

And topic is here. Screenshot (Japanese) is available:
https://forum.avast.com/index.php?topic=320380.0

[r@vast]

Hi r@avast,

according to OP, version details are:

App version: 2.11.2.391
Device :iPhone SE
OS: iOS 15.5

And topic is here. Screenshot (Japanese) is available:
https://forum.avast.com/index.php?topic=320380.0

Thank you,

Our devs are aware of it and working on a fix. I cannot provide any ETA.

[NON]

OK thank you, I'll notify OP about that.

[rj_gilbert]

I’ve been getting this for several months. I assume it means it can’t check for leaked emails from internet hacks, but there is no further info from the app. Just a message saying “We found something you should look at”. How, exactly, should I do this?

[mriggan77]

I am also getting the same - did you ever find a solution?

[ballen11557]

I am having this error plus unable to load new messages! I am also being hacked. I am on a iPhone 13.  I need help   Please

[andrew105]

I too am having the same problem, "Failed to scam for potential leaks"
This was fixed in the last update, but its back. Avast please help!