Author Topic: Embrodery Program blocked  (Read 1523 times)

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Offline marc.straat

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Embrodery Program blocked
« on: July 11, 2022, 05:25:48 PM »
Hi all,

I was searching for the avast event log files.
The provider of my embroidery software told me that my antivirus program is sometimes blocking a part of the program that causes the progam to unexpectedly close. I already added the entire program directory of my program to the permitted programs but still it happens. Much less then before, I want to know if there is an event log in Avast to see what is blocked the moment the program closes, also to see if it is Avast that causes these interuptions.

Thanks in advance for any reaction.

BR,
Marc

Offline DavidR

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Re: Embrodery Program blocked
« Reply #1 on: July 11, 2022, 05:51:30 PM »
Please attach a screenshot of the Avast Alert window (if that is what you mean by blocking), ensure that the See Details option is open.
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Offline marc.straat

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Re: Embrodery Program blocked
« Reply #2 on: July 11, 2022, 08:55:02 PM »
I do not recieve an alert window. That is why I thought there was logfile that might give some more information.
I think one of the processes what the progam uses is blocked. Might be cleared in the logfile.

Offline DavidR

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Re: Embrodery Program blocked
« Reply #3 on: July 11, 2022, 09:59:55 PM »
The problem is Avast generally doesn't just block without there being some sort of alert or warning window (which is why I asked).

To me this sounds a bit like passing the problem.
Quote from: extract
The provider of my embroidery software told me that my antivirus program is sometimes blocking a part of the program that causes the progam to unexpectedly close.

You can check here:
C:\ProgramData\AVAST Software\Avast\report
The files are text files but are also protected by avast, you can open them to read using notepad only.

Not knowing what this program does (local system only or connection to the internet, etc.), I have no idea which shield if any would interact with it.
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Offline marc.straat

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Re: Embrodery Program blocked
« Reply #4 on: July 11, 2022, 10:27:23 PM »
Thanks I will check these files, see if I can find anything.

Offline DavidR

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Re: Embrodery Program blocked
« Reply #5 on: July 11, 2022, 11:34:25 PM »
You're welcome, hopefully you will find something to help.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline marc.straat

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Re: Embrodery Program blocked
« Reply #6 on: July 12, 2022, 03:19:08 PM »
Quote
C:\ProgramData\AVAST Software\Avast\report

If there is not such (report) directory  :-\

Offline DavidR

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Re: Embrodery Program blocked
« Reply #7 on: July 12, 2022, 05:38:53 PM »
I can only say there is on mine.

What Avast Program and version are you using ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline marc.straat

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Re: Embrodery Program blocked
« Reply #8 on: July 12, 2022, 05:59:32 PM »
Thanks

I worked in another way, used the event viewer of Windows.
The moment the program stops I receive the following messages in the eventviewer:

Activation context generation failed for "C:\Program Files\Avast Software\Avast\RescueDisk\aswPEAntivirus.exe". Dependent Assembly avast.local_vc142.crt,processorArchitecture="amd64",publicKeyToken="b7b3b11e08ac5c30",type="win32",version="14.0.0.0" could not be found.
Activation context generation failed for "C:\Program Files\Avast Software\Avast\RescueDisk\aswPEBrowser.exe". Dependent Assembly avast.local_vc142.crt,processorArchitecture="amd64",publicKeyToken="b7b3b11e08ac5c30",type="win32",version="14.0.0.0" could not be found.
Activation context generation failed for "C:\Program Files\Avast Software\Avast\RescueDisk\aswPECommander.exe". Dependent Assembly avast.local_vc142.crt,processorArchitecture="amd64",publicKeyToken="b7b3b11e08ac5c30",type="win32",version="14.0.0.0" could not be found.
Activation context generation failed for "C:\Program Files\Avast Software\Avast\RescueDisk\aswPEShell.exe". Dependent Assembly avast.local_vc142.crt,processorArchitecture="amd64",publicKeyToken="b7b3b11e08ac5c30",type="win32",version="14.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Any suggestions?

Offline DavidR

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Re: Embrodery Program blocked
« Reply #9 on: July 12, 2022, 08:56:47 PM »
Yes, the questions asked are to try and help clarify the problem, without them I'm just guessing.

I can't find aswpeantivirus.exe anywhere on my installation of Avast in the Program Files - C:\Program Files\AVAST Software\Avast\RescueDisk.

On searches for this online, I find reference to AVG Internet Security version 22.5.3235 by AVG Technologies, hence my question about Avast Program and version.
« Last Edit: July 12, 2022, 08:58:45 PM by DavidR »
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Offline bob3160

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Re: Embrodery Program blocked
« Reply #10 on: July 12, 2022, 09:41:45 PM »
Quote
C:\ProgramData\AVAST Software\Avast\report

If there is not such (report) directory  :-\
That is a hidden folder so make sure you're allowing hidden folders to show in the Windows settings.
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