Author Topic: Avast Secure Browser Problem Sync Bookmark  (Read 1607 times)

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Offline aku2

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Avast Secure Browser Problem Sync Bookmark
« on: July 18, 2022, 05:27:12 AM »
Hello, I have a problem regarding Avast Secure Browser. I can't sync my bookmarks with my account. Please, if anyone knows how to solve this, can reply to this thread. Here's an example:
https://drive.google.com/file/d/1D4Syp6EN1t675YEnzStz6EZheevPB0bU/view?usp=sharing
« Last Edit: July 18, 2022, 05:29:05 AM by aku2 »

Offline bob3160

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Re: Avast Secure Browser Problem Sync Bookmark
« Reply #1 on: July 24, 2022, 05:56:06 PM »
You aren't alone. Mine states Paused and turning it back on doesn't work.
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Offline Misha Zekovova

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Re: Avast Secure Browser Problem Sync Bookmark
« Reply #2 on: August 01, 2022, 10:13:25 AM »
Hello,
we're looking into this problem and hopefully will let you know soon more. Meanwhile there are few things that you can try:

1. Reset the sync - secure://settings/resetSync. Please back up your bookmarks (just to be sure) and reset the sync. Try to sign in to sync afterwards.
2. Try to Sign out and sign in again in secure://settings/syncSetup page.

Sorry for the inconvenience!

Offline bob3160

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Re: Avast Secure Browser Problem Sync Bookmark
« Reply #3 on: August 01, 2022, 03:02:26 PM »
Hello,
we're looking into this problem and hopefully will let you know soon more. Meanwhile there are few things that you can try:

1. Reset the sync - secure://settings/resetSync. Please back up your bookmarks (just to be sure) and reset the sync. Try to sign in to sync afterwards.
2. Try to Sign out and sign in again in secure://settings/syncSetup page, turning off sync
Sorry for the inconvenience!
Hello Misha,
Going to secure://settings/syncSetup stopping sync and then signing in again worked
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.5, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://

Offline Misha Zekovova

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Re: Avast Secure Browser Problem Sync Bookmark
« Reply #4 on: August 02, 2022, 12:50:06 PM »
Hi Bob,
glad to hear that! In this case the problem was caused with server update that we pushed already a while ago. We'll have this in mind that this is not an ideal flow and figure out something better. Thanks!

Offline bob3160

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Re: Avast Secure Browser Problem Sync Bookmark
« Reply #5 on: August 02, 2022, 01:28:02 PM »
Hi Bob,
glad to hear that! In this case the problem was caused with server update that we pushed already a while ago. We'll have this in mind that this is not an ideal flow and figure out something better. Thanks!
I'll check when the next update happens if the problem comes back. Thanks for the help and suggestion.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.5, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://

Offline heroesonline65

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Re: Avast Secure Browser Problem Sync Bookmark
« Reply #6 on: August 17, 2022, 03:27:56 AM »
Hi Bob,
glad to hear that! In this case the problem was caused with server update that we pushed already a while ago. We'll have this in mind that this is not an ideal flow and figure out something better. Thanks!
I'll check when the next update happens if the problem comes back. Thanks for the help and suggestion.

can you notify me when you figure out a way to fix it? I'm having a similar issue. Thanks.

Offline bob3160

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Re: Avast Secure Browser Problem Sync Bookmark
« Reply #7 on: August 17, 2022, 02:29:42 PM »
Hi Bob,
glad to hear that! In this case the problem was caused with server update that we pushed already a while ago. We'll have this in mind that this is not an ideal flow and figure out something better. Thanks!
I'll check when the next update happens if the problem comes back. Thanks for the help and suggestion.

can you notify me when you figure out a way to fix it? I'm having a similar issue. Thanks.
Follow the advice offered here. It solved the problem for me.
https://forum.avast.com/index.php?topic=320388.msg1691231#msg1691231
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.5, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://

Offline RoboStrange

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Re: Avast Secure Browser Problem Sync Bookmark
« Reply #8 on: November 14, 2022, 06:18:04 PM »
Hi Bob,
glad to hear that! In this case the problem was caused with server update that we pushed already a while ago. We'll have this in mind that this is not an ideal flow and figure out something better. Thanks!

Has there been any progress on this? I have followed the tips here and I still get the same message (attached). 
I've tried
Code: [Select]
secure://settings/resetSync and it doesn't seem do anything except send me to "Me and Avast" tab in settings.

I have tried the reset url provided. I've never been able to sign in, so signing out and in again is not applicable.  I've even went so far as to completely uninstall ALL of my avast products, restarted computer and re-installed everything one by one.  Then clicked "Sign in" and get this message.  Any other ideas?

Offline RoboStrange

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Re: Avast Secure Browser Problem Sync Bookmark
« Reply #9 on: November 14, 2022, 06:21:36 PM »
(Also, JUST updated to 107.0.19236.107. I was excited to see an updated thinking this might be the fix.  It was not.)

Offline wahyushikifujin

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Re: Avast Secure Browser Problem Sync Bookmark
« Reply #10 on: November 15, 2022, 12:49:48 AM »
what is changelog abs version 107 ?