Author Topic: False positive Android App  (Read 802 times)

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Offline app_support

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False positive Android App
« on: July 18, 2022, 04:07:20 PM »
Hello,

We've been receiving reviews and mails from our users complaining of Avast for Android reporting our app containing malware. I checked with virustotal and they don't flag our app as malicious, except Avast-Mobile: https://www.virustotal.com/gui/file/de45df75836c83c21169388c01ec7833ca28401f45d52cae95ac252e7e492389?nocache=1

I can guarantee that the app does not contain any malicious code.

The android apps in question are:
https://play.google.com/store/apps/details?id=de.mediaz.mxapp.hpbgeode
https://play.google.com/store/apps/details?id=de.mediaz.mxapp.hpbgeodefree

We already tried to use https://www.avast.com/en-gb/false-positive-file-form.php#pc
but the file is bigger tan 50mb

Please, we need this fixed as soon as possible.
« Last Edit: July 18, 2022, 04:20:43 PM by app_support »