Author Topic: Browser Opens Automatically  (Read 1552 times)

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Offline Oscar Nelsen

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Browser Opens Automatically
« on: July 20, 2022, 04:43:28 PM »
Why is the browser opening by itself on restart or reboot in Windows 8.1?

Offline Ekaterina Bayushkina

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Re: Browser Opens Automatically
« Reply #1 on: July 21, 2022, 01:56:29 PM »
Hello. Oscar!
It is default behavior of many applications, you can switch it off in Win settings (just search StartUP Apps)

Thank you!
Avast Browser QA Team

Offline Oscar Nelsen

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Re: Browser Opens Automatically
« Reply #2 on: July 21, 2022, 07:53:19 PM »
Thank you.
Follow up: I've been using Avast browser for some time now.  Any idea how it got into StartUp a couple of days ago?

Offline Libor Šlechta

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Re: Browser Opens Automatically
« Reply #3 on: July 27, 2022, 02:21:47 PM »
Hi Oscar,

can you please share your diagnostic information? It will help us with investigation.

1. Open the browser and click on the menu icon (3 dots in upright corner)
2. Click on “Help and About Avast Secure Browser” and then “About Avast Secure Browser”
3. Click on “Diagnostic Information” (this will open a pop-up window)
4. Click the “COPY TO CLIPBOARD” button to capture the information and paste it here.

Thank you!

Offline Oscar Nelsen

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Re: Browser Opens Automatically
« Reply #4 on: July 27, 2022, 06:54:48 PM »
When I click “Diagnostic Information” the screen flashes but I get no Pop-up.  Any subsequent clicks on “Diagnostic Information” elicits no such flash or anything else.

Offline Oscar Nelsen

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Re: Browser Opens Automatically
« Reply #5 on: July 27, 2022, 10:43:44 PM »
executable_path=C:\Users\Don.Office_Tower\AppData\Local\Avast Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\Don.Office_Tower\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 8.1 (x64)
av_engines=Avast Antivirus, AMSI - Avast IAntimalwareProvider implementation
active_av_engine=Avast Antivirus
av_version=22.6.6022
urlscanner_version=1.9.0.367
mimic_version=v0.1.17-46c12c3
host_prefix=
browser_version=103.0.17730.134 (Official Build (64-bit))
cgid=100
cid=6309
uid=b41e8b57653c4885811c061df91398e6

Channel: stable
OS language: en-us
Browser language: en-US
Search Engine URL: https://www.startpage.com/do/dsearch?query={searchTerms}&cat=web&pl=ext-chrome&language=english&extVersion=1.1.2
Omaha version: 1.8.1189.1

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 2.0.0.284
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.12.5.396
fgmjlmbojbkmdpofahffgcpkhkngfpef : Startpage — Private Search Engine : 1.1.2
hdokiejnpimakedhajhdlcegeplioahd : LastPass: Free Password Manager : 4.100.0.2
jfijboeaeajnoejbcdbhejlnmhepeige : NTP Extension : 3.7.101
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.57
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.18
onochehmbbbmkaffnheflmfpfjgppblm : Avast Privacy Guard : 2.8.353

Disabled extensions:
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.6.221

Offline Libor Šlechta

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Re: Browser Opens Automatically
« Reply #6 on: July 28, 2022, 02:00:33 PM »
I checked our internal documentation and found out we have several rules (e.g. after browser update) where we might enable this option  to promote our new features. 

However the system is set that once you manually disable the option it wont be re enabled again.
« Last Edit: July 28, 2022, 02:03:07 PM by Libor Šlechta »

Offline Oscar Nelsen

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Re: Browser Opens Automatically
« Reply #7 on: July 28, 2022, 05:19:29 PM »
Task Manager>Startup>Avast Browser>Disable.  If that is the best way to counter this problem, no need to reply.  Thank You.

Offline mcsteve

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Re: Browser Opens Automatically
« Reply #8 on: August 19, 2022, 05:59:16 PM »
I checked our internal documentation and found out we have several rules (e.g. after browser update) where we might enable this option  to promote our new features. 

However the system is set that once you manually disable the option it wont be re enabled again.

I hate to disagree with those in the know but I have disabled the browser at startup in the settings and it ignores this in both my desktop and laptop (each is running Win 11). When I disabled it manually in the "Startup" for Windows it gets added back every time Avast does an update. This is extremely annoying as I do not need to see a browser when Windows starts. Once again, this morning, Avast Browser has added itself back to my startup after an update. Can someone help me understand why? I'll even include my diagnostics below:

executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\mcste\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 11 v21H2 (x64)
av_engines=Avast Antivirus, AMSI - Avast IAntimalwareProvider implementation
active_av_engine=Avast Antivirus
av_version=22.7.6025
urlscanner_version=1.9.0.367
mimic_version=v0.1.24-c1a08c4
host_prefix=
browser_version=104.0.18003.81 (Official Build (64-bit))
cgid=100
cid=6502
uid=1d49e132de994a9f93756792293b207e

Channel: stable
OS language: en-us
Browser language: en-US
Search Engine URL: https://www.google.com/search?client={google:client}&q={searchTerms}&{google:originalQueryForSuggestion}{google:assistedQueryStats}ie={inputEncoding}
Omaha version: 1.8.1189.1

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 2.0.0.284
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.13.0.407
jfijboeaeajnoejbcdbhejlnmhepeige : NTP Extension : 3.8.109
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.57
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.18
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
onochehmbbbmkaffnheflmfpfjgppblm : Avast Privacy Guard : 2.8.353

Disabled extensions:
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.6.221

Offline bob3160

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Re: Browser Opens Automatically
« Reply #9 on: August 21, 2022, 04:08:44 PM »
Make sure this On Startup setting is set to off in the Browser Settings.
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Offline ondrejz

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Re: Browser Opens Automatically
« Reply #10 on: August 22, 2022, 06:06:32 PM »
Hi mcsteve,

please could you confirm that you disabled the setting on the Bob's screen? I checked settings on our side and there is nothing that would change the setting for you.
When was the last time you turned this setting OFF? Maybe we had a bug in the product which may be now  fixed.

Thanks

Offline stevec5375

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Re: Browser Opens Automatically
« Reply #11 on: September 03, 2022, 01:57:16 PM »
I'm on Windows 7 and had the "on startup" setting set to no and the browser was still loading.  I found it was also added to the "Start" folder in the Windows program menu.

Offline Ekaterina Bayushkina

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Re: Browser Opens Automatically
« Reply #12 on: September 05, 2022, 11:08:22 AM »
I'm on Windows 7 and had the "on startup" setting set to no and the browser was still loading.  I found it was also added to the "Start" folder in the Windows program menu.

Hey, stevec5375,
thanks for feedback, did you try both ways?:
1.
Task Manager>Startup>Avast Browser>Disable.  If that is the best way to counter this problem, no need to reply.  Thank You.

2.
Make sure this On Startup setting is set to off in the Browser Settings.

Avast Browser QA Team