Author Topic: Why Sync is auto stoped ?  (Read 675 times)

0 Members and 1 Guest are viewing this topic.

Offline Liu12

  • Newbie
  • *
  • Posts: 1
Why Sync is auto stoped ?
« on: July 21, 2022, 04:56:21 AM »
I have read FAQ part of "What does it mean when Avast Sync shows the status 'Paused' or 'Error'?" , but they are not the same reason like I have.

I do not have sign in https://id.avast.com, and I do not set sync passphrase

Offline Misha Zekovova

  • Quality Assurance Engineer
  • Avast team
  • Jr. Member
  • *
  • Posts: 68
Re: Why Sync is auto stoped ?
« Reply #1 on: August 01, 2022, 11:28:53 AM »
Hello Liu12,
sometimes we show those states when we're releasing a new version so we need users to sign in again.
Can you please tell me more? You can't sign in to sync service now?

Also please try:

1. Reset the sync - secure://settings/resetSync. Please back up your bookmarks (just to be sure) and reset the sync. Try to sign in to sync afterwards.
2. Try to Sign out and sign in again in secure://settings/syncSetup page.

Sorry for the inconvenience!

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 47420
  • 62 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Why Sync is auto stoped ?
« Reply #2 on: August 01, 2022, 10:11:24 PM »
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.5, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://