Author Topic: My homepage shortcuts keeps getting wiped  (Read 2323 times)

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Offline Charles440

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My homepage shortcuts keeps getting wiped
« on: March 04, 2022, 09:30:16 AM »
I have the basic avast browser homepage where you can set up shortcuts, but they keep getting wiped and replaced by website I don't want, Google, Amazon, Facebook and whatnots. I do have profile saved and I did not turn on synchronisation.

Offline ondrejz

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Re: My homepage shortcuts keeps getting wiped
« Reply #1 on: March 14, 2022, 11:27:53 AM »
Hello,

it's possible that some new shortcuts have been added by us but if you remove them and create yours, we should never wipe them.

Please could you be more specific?
- were your shortcuts removed? (by "your" I mean the ones you added via "+" button manually)
- how many sponsored shortcuts are displayed (you can attach screenshot)
- did it happen that you removed a sponsored shortcut and the same one returned?
- does the situation repeat?

Please also send me Diagnostic Info that you can find on the about page: secure://settings/diagnosticInfo

Thank you

Offline dollycotnoir

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Re: My homepage shortcuts keeps getting wiped
« Reply #2 on: May 24, 2022, 08:02:32 PM »
This is happening to me also. I'm sick of putting them back in!

Offline DavidR

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Re: My homepage shortcuts keeps getting wiped
« Reply #3 on: May 24, 2022, 08:53:57 PM »
If you want to help, then send the diagnostics as requested.

Quote from: ondrejz
Please also send me Diagnostic Info that you can find on the about page: secure://settings/diagnosticInfo
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.10.6038 (build 22.10.7633.734) UI 1.0.733/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline patzeus

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Shortcuts Keep Changing
« Reply #4 on: July 01, 2022, 06:45:15 PM »
How is it that this problem has been going on now for 3 years and Avast still hasn't fix this problem even though there have been thousands of complaints. Are they that incompetent. How hard is it to code a browser to stop changing user installed shortcuts.
I have read post after post stating the same issue and 'supposedly', Avast team members, asking the same stupid questions as to what shortcuts are changing. As if after 3years they still haven't figured it out.
I have attached a screenshot of what my Google shortcuts are and had the same thing on my Avast browser but EACH AND EVERYTIME there is an avast update all my shortcuts are replaced by shortcuts of sites that I visited recently. Why the hell would I even need that!!!. If I wanted to go back to a recently visited website all I need to do is check my history tab.

Maybe it's time that we move to a different browser.

Offline patzeus

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Re: My homepage shortcuts keeps getting wiped
« Reply #5 on: July 01, 2022, 06:53:12 PM »
@ondrejz  your statement about if a user changes the shortcuts they will never change again is WRONG. I submitted a post on that. The shortcuts CHANGE each time Avast does an update. Avast needs to disable that in the coding.

How would you feel if each time you boot your PC your desktop screen is changed.