Author Topic: PrintConfig.dll quarantined?  (Read 1032 times)

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Offline KDibble

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PrintConfig.dll quarantined?
« on: August 11, 2022, 04:27:06 PM »
Avast Business Pro with the on-premises console.

Program version: 22.4.2699
Pattern file: 220811-4 (or perhaps 3; didn't check the particular machine)

Any idea why some unknown Avast shield would quarantine:


The user is working remotely and uses a local USB (not network) printer.

The user was just upgraded from Windows 10 Pro 64-bit 20H2 to 21H2 prior to this event.

The Avast event message does not say what shield detected this and quarantined it. A manual scan was NOT being run at the time.

I can probably get the file and upload it to Avast for analysis but that will take some work, so does anyone have any thoughts on this before I take the time to do that?


Offline KDibble

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Re: PrintConfig.dll quarantined?
« Reply #1 on: August 11, 2022, 05:40:25 PM »
Okay, I just got a second one of these on another machine that just went from 20H2 to 21H2. I'm guessing these are false positives so I will get a copy of the file and upload it.

Offline LukasJ

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Re: PrintConfig.dll quarantined?
« Reply #2 on: August 12, 2022, 05:26:00 PM »
Hi, I have located some files using file name and removed a detection, but I am not sure if there was the one you are writing about.
If it is not solved than please send us link to VirusTotal or upload it via false positive form.