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Author Topic: My Avast Browser Won't Sync Account  (Read 1738 times)

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Offline RoboStrange

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My Avast Browser Won't Sync Account
« on: August 13, 2022, 07:44:43 PM »
No matter what I do, I always get the message in the attached image.

That is my Avast login, I have paid products, but the login doesn't work.
As a test, I made a fresh new account through the browser using a completely different and unrelated email and received the same exact message. 

Help?
« Last Edit: August 13, 2022, 10:06:38 PM by George37 »
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Offline DavidR

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Re: My Avast Browser Won't Sync Account
« Reply #1 on: August 13, 2022, 09:16:00 PM »
It isn't advisable to post your email address in a public forum.

It is also preferable to attach images as many won't visit 3rd party sites to unknown content.  I have copied yours and attached it, also an imae on how to attach.

I don't use ASB so I can't really check this, hopefully someone with ASB can check this out.
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Offline RoboStrange

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Re: My Avast Browser Won't Sync Account
« Reply #2 on: August 13, 2022, 10:07:47 PM »
Much appreciated.  I pride myself at being pretty computer savvy, but apparently I can still be a bit of a boomer lol  -- Adjusted original message.
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Offline DavidR

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Re: My Avast Browser Won't Sync Account
« Reply #3 on: August 13, 2022, 10:33:37 PM »
No problem, I have tried to draw some attention to your topic.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline bob3160

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Re: My Avast Browser Won't Sync Account
« Reply #4 on: August 13, 2022, 10:50:50 PM »
See if this works for you:
https://forum.avast.com/index.php?topic=320388.msg1691231#msg1691231
It solved the problem for me.
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