Not long ago (dec 21-jan 22) i had a dispute with customer support because of ad popups.
i pay for Avast security because i want a software without ads.
Their answer was simply a stream of blah blah blah. I guess they did not even understand the problem. Well, it is not a big problem but it is as simple as "I pay cause i do not want ads".
Some weeks later the campaign ended and i was relieved.
Now it starts again, this time it is spam mails. Again and again and over again they tell me i have to activate their new "BreachGuard". i do not need it, i do not want it but there is no button to tell them "no".
What makes me really angry is the way they are talking to me:
Vielleicht haben Sie es vergessen (das passiert den Besten von uns), also helfen wir Ihnen auf die Sprünge.
This is the way talking to complete idiots.
The campaign is crazy, annoying, unnecessary and i am really upset. What kind of idiots do they have sitting there in the marketing and management.
Sorry. I should be more polite but i cannot. Can anyone tell them: I ... do ... not ... want ... any ... advertisements. None. Neither popup windows. Nor spam mails. Nothing. No!
I think it is time looking for alternatives. And believe me, there are.