Author Topic: False positive for HulloMail on Android  (Read 539 times)

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Offline C.D.

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False positive for HulloMail on Android
« on: August 19, 2022, 11:39:22 AM »
Hi I am head of R&D at  Thumbtel  and we have had several reports from our users that our app HulloMail is being flagged as malware by Avast mobile.

This is a false positive as our app contains no malware. I raised a report with you but it is still being flagged.
I believe this is caused by us changing the minimum SDK version in the latest release as that was the only meaningful change from the previous release.

According to virustotal only Avast is flagging us
https://www.virustotal.com/gui/file/6b0366da0a9c532f9dfef4f5622cc3319d1904c4422307069fbb7e9c4ee87784?nocache=1

Play store link
https://play.google.com/store/apps/details?id=com.hullomail.messaging.android&feature=nav_result#?t=W251bGwsMSwyLDNd

please rectify ASAP as this sort of thing makes everyone (including Avast) look bad.

kind regards
C.Davis

Offline C.D.

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Re: False positive for HulloMail on Android
« Reply #1 on: August 19, 2022, 01:11:03 PM »
VirusTotal showing as all clear now. Many thanks for sorting that