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Author Topic: Avast is hanging on shutdown  (Read 1084 times)

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Offline nuska

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Avast is hanging on shutdown
« on: August 27, 2022, 09:29:24 AM »
Avast has begun to hang on shutdown, eventually it is necessary to turn off with power button.
I have the following programmes - Premium security, Clean up, secure line and Anti-track.
A message stating ''aswbIDSAgent service is shutting down'' appears, but does not go any further.
Please help
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Offline nuska

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Re: Avast is hanging on shutdown
« Reply #1 on: August 28, 2022, 01:19:51 PM »
Anyone???
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Offline rocksteady

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Re: Avast is hanging on shutdown
« Reply #2 on: August 28, 2022, 05:17:23 PM »
It is the weekend, and a holiday weekend here in UK, so you may need extra patience.

Can we assume you have updated to latest avast version 22.8 and have done a "Restart" after.

You could also do a Repair of Avast
Open the Avast UI then:
Menu>Settings>Troubleshooting scroll down and hit [Repair App]
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Offline bob3160

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Re: Avast is hanging on shutdown
« Reply #3 on: August 28, 2022, 05:35:55 PM »
More information would certainly be helpful.
What Operating system? What version of Avast?
What other Security related apps are running?
The mor information you supply, the easier it is to solve the problem.
I personally haven't experienced the problem you describe.
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Offline DavidR

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Re: Avast is hanging on shutdown
« Reply #4 on: August 28, 2022, 06:57:17 PM »
@  nuska
Have you tried an Avast Repair  ?
If not try - AvastUI > Menu > Settings > General > Troubleshooting > APP Repair - Restart after completion.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline nuska

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Re: Avast is hanging on shutdown
« Reply #5 on: August 29, 2022, 12:52:34 PM »
Thanks for help.
Answers to questions - Win 7, Avast 22.8.6030, no other apps
Have updated and restarted.
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Offline DavidR

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Re: Avast is hanging on shutdown
« Reply #6 on: August 29, 2022, 12:57:34 PM »
Did you try the Avast Repair as suggested  ?
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline nuska

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Re: Avast is hanging on shutdown
« Reply #7 on: August 29, 2022, 01:22:27 PM »
Not yet, I will do after the full virus scan has finished.
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