Author Topic: Avast One Stopping Outbound SMTP traffic  (Read 1292 times)

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Offline bd125

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Avast One Stopping Outbound SMTP traffic
« on: August 30, 2022, 08:10:39 AM »
Hi.  The latest version of Avast One (ver.22.8.6030-build 22.8.7500.734) is stopping outbound SMTP traffic if the Email Guardian is on and it is scanning outbound emails.  I did not have this problem with the previous version of Avast One.

The error that I get is "Socket Error # 10054 Connection reset".  If I stop the scanning of the outbound emails, the SMTP traffic is sent as usual. 

This problem is occurring with a command line SMTP utility that I am using for system management functions.

Does anyone have a suggestion, apart from turning off the outbound email checking.

Thanks,
bd125

Offline r@vast

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Re: Avast One Stopping Outbound SMTP traffic
« Reply #1 on: September 01, 2022, 11:14:15 AM »
Hi,

What is the name of the command line SMTP utility? Please provide a support file ID. https://support.avast.com/article/Submit-support-file

Offline bd125

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Re: Avast One Stopping Outbound SMTP traffic
« Reply #2 on: October 05, 2022, 07:20:50 AM »
Hi.  My apologies, I have been off-line for a while.

I just wanted to confirm that I have updated to the latest version of Avast One, and the SMTP problem has now been fixed.

Thank you to those who found and corrected the issue.

Offline r@vast

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Re: Avast One Stopping Outbound SMTP traffic
« Reply #3 on: October 05, 2022, 10:11:45 AM »
Hi.  My apologies, I have been off-line for a while.

I just wanted to confirm that I have updated to the latest version of Avast One, and the SMTP problem has now been fixed.

Thank you to those who found and corrected the issue.

Hi,

Thank you for the update.