Author Topic: Password for app  (Read 4164 times)

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Offline hayley

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Password for app
« on: June 06, 2022, 09:16:53 PM »
I cant remember my password for the app version saved on my laptop. The password for the avast site through my broswer works fine but the one for the app appears to be different and I cant remember it! I have tried resetting the password through the website on the browser but I still cant log into my app and there is no option for forgotten password. I cant uninstall it because I need the password for that. I am getting very frustrated. Cant seem to just email someone and ask for help. Anyone got any ideas? I'm pretty desperate now.

Offline r@vast

  • Avast team
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Re: Password for app
« Reply #1 on: June 07, 2022, 08:30:07 AM »
Hi,

Are you referring to the Avast Antivirus application password (https://support.avast.com/article/password-protect-antivirus/)?
If so, you will have to Reinstall Avast Antivirus https://support.avast.com/en-ww/article/217/#idt_010