Author Topic: Sudden problem with Quicken & rundll32.exe  (Read 1033 times)

0 Members and 1 Guest are viewing this topic.

Offline mbf62966

  • Newbie
  • *
  • Posts: 4
Sudden problem with Quicken & rundll32.exe
« on: September 21, 2022, 10:15:44 PM »
Just a few days ago, Avast One started giving me alerts every single time I would open Quicken from one of my three computers. I've never had an issue with Quicken in the past, and I seriously doubt that the same dll has become corrupted at the same time on three different computers. The alert says:

Threat secured rundll32.exe[10696] because it was infected with Win32:Malware-gen

and it's in reference to C:\Windows\SysWOW64\rundll32.exe

I made certain that the app was updated to the most recent version, as well as the most recent virus/malware definitions, but it didn't seem to help any. I finally created an exception for this file on all three computers, but I hate doing that because it leaves me open if there were to ever be a real issue.

Has anyone else noticed similar problems with this dll in the past week or so?

Thanks.

Offline bob3160

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 47576
  • 62 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Sudden problem with Quicken & rundll32.exe
« Reply #1 on: September 21, 2022, 11:22:28 PM »
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.5, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://

Offline mbf62966

  • Newbie
  • *
  • Posts: 4
Re: Sudden problem with Quicken & rundll32.exe
« Reply #2 on: September 22, 2022, 12:26:50 AM »
Thanks. I'll report it.

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 87086
  • No support PMs thanks
Re: Sudden problem with Quicken & rundll32.exe
« Reply #3 on: September 22, 2022, 02:04:29 AM »
There is a topic about this as far as I'm aware, as far as I'm aware it has been reported.

I would suggest that you do a manual update of your virus definitions and see if it has been resolved.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.10.6038 (build 22.10.7633.734) UI 1.0.733/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline mbf62966

  • Newbie
  • *
  • Posts: 4
Re: Sudden problem with Quicken & rundll32.exe
« Reply #4 on: September 22, 2022, 09:54:46 AM »
I would suggest that you do a manual update of your virus definitions and see if it has been resolved.

As I'd already mentioned, I already did that. The app and the definitions are both the most recent available versions. Also, setting an exemption didn't make any difference. I still get the error and I to start and restart Quicken 2-3 times to get it to start properly.

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2771
Re: Sudden problem with Quicken & rundll32.exe
« Reply #5 on: September 22, 2022, 11:53:30 AM »
Hi,

Our virus specialist looked into this issue. It should now be fixed.

Offline mbf62966

  • Newbie
  • *
  • Posts: 4
Re: Sudden problem with Quicken & rundll32.exe
« Reply #6 on: September 22, 2022, 11:43:19 PM »
OK, it wasn't as of yesterday, September 21. I'll make certain that I'm current with the app and definitions again and give it a try.

Thank you!