Author Topic: trying 2 use img snip but run into a issue  (Read 494 times)

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Offline PunctalBoat

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trying 2 use img snip but run into a issue
« on: March 26, 2024, 07:40:53 PM »
so im playing a game or using a app and i try window key+shift+s u know 2 take a img snip but it trigger avast with the dundundun thing and it just freezes my screen nothing pops up just stuck it forces me 2 turn off my device n turn it back on was wondering how 2 fix it or if it's just a bug on avast end.

Offline mchain

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Re: trying 2 use img snip but run into a issue
« Reply #1 on: March 27, 2024, 05:26:28 AM »
What operating system?
What Avast version?
Can you attach a picture of the frozen screen?

See picture attached below:
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801