Author Topic: Cannot uninstall or install Avast AV  (Read 541 times)

0 Members and 1 Guest are viewing this topic.

Offline Charles50

  • Newbie
  • *
  • Posts: 1
Cannot uninstall or install Avast AV
« on: October 14, 2022, 01:30:50 AM »
I'm running High Sierra on a Mac Pro 2012. I'm trying to reinstall Avast, unsuccessfully.
On macOS, all I should need to do is move the app to the Trash. There were other files that needed to be deleted and I deleted those, such as plists and those in the Application Support folder.
When I try to install again, the message tells me it cannot and I need to uninstall the previous version first. Instructions tell me I must open the app and select Uninstall from there. And I can't run the app coz it's gone.
So I'm stuck in AV limbo. How do I either complete the uninstall, or override the installer's inability to continue?

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 87629
  • No support PMs thanks
Re: Cannot uninstall or install Avast AV
« Reply #1 on: October 14, 2022, 02:12:27 AM »
Check the Avast MAC Security sub-forum there may be a related topic.

https://forum.avast.com/index.php?board=5.0

Sorry I can't help being a Avast for Windows user.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 23.4.6062 (build 23.4.8118.762) UI 1.0.762/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security