Hi folks, I have been trying to diagnose and fix a poorly-performing Lenovo laptop. The symptoms (temporary hang-ups and freezes, intermittent severe keyboard buffer latency etc) seem to be confined to browser use (although that's what the machine is mostly used for anyway, so we can't be sure about that). Anyway, yesterday I uninstalled and reinstalled Chrome to see if a corrupted Chrome profile might be the issue. When the re-install finished, I discovered that three Chrome extensions had been added, not at my request, and needed my thumbs up or thumbs down to be installed. Two of them were Avast extensions. I rejected both of them, and now that Chrome no longer retains a record of disabled extensions, I am unable to say exactly what they were called. The laptop no longer has Avast installed - we switched to BitDefender last year - so the only way I can explain Avast browser extensions being pushed without being requested is that Avast still retains some sort of presence on the laptop, and if that is the case, I can see how it might be conflicting with BitDefender and causing the performance problems we are seeing. Please can someone explain whether we have residual Avast clean-up to carry out on this machine, and if so, how? Thanks in advance! Andy