Author Topic: Privacy setting menu missing  (Read 3345 times)

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Offline Dinobot2

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Privacy setting menu missing
« on: October 22, 2022, 04:40:40 AM »
I updated to v22.10 just now, and I noticed that I don't have the Privacy settings menu (which just allows you to turn on the Password Manager within Avast) on my new/current laptop (first image) but I have it on my old laptop after also updating to v22.10 (second image).

Anyone know what's up here?

Offline bob3160

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Re: Privacy setting menu missing
« Reply #1 on: October 23, 2022, 07:29:59 PM »
It shows up in my Free version.
Try a repair and see if that fixes it.
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Offline Dinobot2

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Re: Privacy setting menu missing
« Reply #2 on: October 23, 2022, 11:03:53 PM »
I have the free version as well.

Tried a repair, didn't change anything. Didn't even ask me to restart, which suggests it didn't find anything wrong.

I'll wait for next month's update to see if it adds it in. If not i'll remove and do a fresh install.

Offline DavidR

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Re: Privacy setting menu missing
« Reply #3 on: October 24, 2022, 01:11:57 AM »
Always worth doing a restart after the Repair, if there were any changes/fix, then a restart should apply any changes made.
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Offline Dinobot2

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Re: Privacy setting menu missing
« Reply #4 on: October 24, 2022, 01:47:01 AM »
Restarted, still not there.

On a related note, the "Just do a restart just in case" mantra needs to be de-emphasized.

Offline DavidR

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Re: Privacy setting menu missing
« Reply #5 on: October 24, 2022, 02:44:33 AM »
For the sake of a minute, which may or may not be needed, what it does is clarify. 

If after a Repair and a restart the problem still exists then you are left looking at other options such as a fresh install which you have mentioned.

Like Bob the Privacy section shows in my Avast UI.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Dinobot2

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Re: Privacy setting menu missing
« Reply #6 on: October 24, 2022, 03:39:40 AM »
It's not always a minute. Most of the time at best restarting is a nuisance that isn't always needed, especially in this case since if a restart is needed after a repair install, Avast will tell you that's the case. It didn't for me this time. At worst I get a ten minute anxiety attack when my laptop takes its sweet time turning on and then everything is super slow as it's starting up.

As far as your screenshot attachment, im' able to see the Privacy menu that you show from the main Avast screen, which is what your picture is of. What i'm referring to is from the settings menu (click settings and see if you get it on the left side).
« Last Edit: October 24, 2022, 03:43:53 AM by Dinobot2 »

Offline bob3160

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Re: Privacy setting menu missing
« Reply #7 on: October 24, 2022, 03:02:55 PM »
It's not always a minute. Most of the time at best restarting is a nuisance that isn't always needed, especially in this case since if a restart is needed after a repair install, Avast will tell you that's the case. It didn't for me this time. At worst I get a ten minute anxiety attack when my laptop takes its sweet time turning on and then everything is super slow as it's starting up.

As far as your screenshot attachment, im' able to see the Privacy menu that you show from the main Avast screen, which is what your picture is of. What i'm referring to is from the settings menu (click settings and see if you get it on the left side).
Here's the screenshot from my system. I'm sure David's reflects the same options.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Rundvleeskroket

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Re: Privacy setting menu missing
« Reply #8 on: October 24, 2022, 06:24:48 PM »
Have you verified that Password Manager is still installed?

I don't have it installed and my Avast Free doesn't show the privacy tab in settings.

Offline Dinobot2

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Re: Privacy setting menu missing
« Reply #9 on: October 24, 2022, 09:44:42 PM »
Have you verified that Password Manager is still installed?

I don't have it installed and my Avast Free doesn't show the privacy tab in settings.

It's possible that I don't, and if that's the case then it makes sense. However, I don't remember specifically installing it on my other laptop either, and it shows up there, though I last clean installed Avast on that computer at least 6-7 years ago, so I can't really remember what I did or didn't select.

Is there a way to see if Password Manager is or isn't installed like I can with, for example, the Firewall?

Offline Rundvleeskroket

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Re: Privacy setting menu missing
« Reply #10 on: October 24, 2022, 11:53:43 PM »
In Programs and Features you can choose to 'change' Avast. It will list all installed components and you can make alterations.

Offline r@vast

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Re: Privacy setting menu missing
« Reply #11 on: October 25, 2022, 09:13:34 AM »
I updated to v22.10 just now, and I noticed that I don't have the Privacy settings menu (which just allows you to turn on the Password Manager within Avast) on my new/current laptop (first image) but I have it on my old laptop after also updating to v22.10 (second image).

Anyone know what's up here?

Hi,

In Avast Free, if you go to Menu >Settings and don't see "Privacy", that is because you do not have any of the paid Avast components or the Avast Passwords component enabled.
Please restart Windows after enabling the Avast Passwords(old) component, and you should see "Privacy" (in Menu > Settings).
https://support.avast.com/article/add-remove-antivirus-components/



Offline waking

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Re: Privacy setting menu missing
« Reply #12 on: October 29, 2022, 05:43:03 PM »
The following page has the same suggestion as proposed by
r@vast but also has some additional particulars:

Troubleshooting common issues with Avast Passwords for Windows

https://support.avast.com/en-ww/article/243/#pc

"This article explains how to resolve the following issues that
you may experience with Avast Passwords for Windows:

   Avast Passwords has disappeared from your Avast Antivirus.
   
...

"If Avast Passwords is no longer visible in the Privacy menu
of your Avast Antivirus, follow the steps below to restore
the Passwords component:

...



Offline ArmiTex

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Re: Privacy setting menu missing
« Reply #13 on: August 10, 2023, 10:22:47 PM »
Alguien habla Español?

Offline DavidR

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Re: Privacy setting menu missing
« Reply #14 on: August 10, 2023, 11:17:24 PM »
Check the Spanish language section - https://forum.avast.com/index.php?board=25.0

Consulte la sección de idioma español - https://forum.avast.com/index.php?board=25.0

Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security