Author Topic: False positive Android App - Android:Evo-gen [Trj]  (Read 2627 times)

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Offline randomvector

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False positive Android App - Android:Evo-gen [Trj]
« on: October 29, 2022, 06:03:56 PM »
Hi I am the developer of Outline Icons - Icon Pack for Android on the Google Play Store.

I have recently been receiving messages and user reviews that Avast is flagging my app as infected with a Trojan. I have checked and scanned the app and it contains no malicious code. I used the Avast false positive form but I am still getting users messaging me that Avast is still flagging my app as infected. I have scanned the app with VirusTotal and have included an link to the report and the app on the Google Play Store. Any help to resolve this quickly would be appreciated as the false positive has been affecting my apps reviews negatively.

VirusTotal: https://www.virustotal.com/gui/file/a0cb22cede83014d37865dd09315f377986d2a2378c9faa0b4fdf74d46af96ed/detection

App: https://play.google.com/store/apps/details?id=uk.co.randomvector.outline
« Last Edit: October 29, 2022, 06:08:33 PM by randomvector »

Offline bob3160

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Re: False positive Android App - Android:Evo-gen [Trj]
« Reply #1 on: October 30, 2022, 02:49:29 PM »
Since you're a developer, see if this is of any help to you,
https://support.avast.com/en-us/article/Threat-Lab-file-whitelist#pc
You can also report a false detection here:
https://www.avast.com/false-positive-file-form.php
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Offline randomvector

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Re: False positive Android App - Android:Evo-gen [Trj]
« Reply #2 on: October 31, 2022, 06:03:36 PM »
Hi,

I have filled out a false positive report a couple of days ago but haven't heard anything back. I took a look at whitelisting but wanted the the false positive fixed before applying for whitelisting.

Offline JakubV

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Re: False positive Android App - Android:Evo-gen [Trj]
« Reply #3 on: November 01, 2022, 08:58:53 AM »
Hi randomvector,

Thank you for reporting this False positive to us.

I've checked over your application and have cleared its reputation in our database. It will no longer be detected.

This change may take up to 24 hours to take full effect. Please accept our apology for the inconvenience caused.

JV

Offline randomvector

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Re: False positive Android App - Android:Evo-gen [Trj]
« Reply #4 on: November 01, 2022, 07:15:17 PM »
Hi JakubV,

Thanks for the fast reply and helping me out. I have checked and there is no longer a false positive  :)

Offline netlinkd

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Re: False positive Android App - Android:Evo-gen [Trj]
« Reply #5 on: February 03, 2023, 01:18:40 AM »
Hi randomvector,

Thank you for reporting this False positive to us.

I've checked over your application and have cleared its reputation in our database. It will no longer be detected.

This change may take up to 24 hours to take full effect. Please accept our apology for the inconvenience caused.

JV
With all due respect, this keeps happening, how about Avast pays us developers for all the damage and stress it has caused to us because your detection system is flawed? Who is going to bring back all the users that uninstalled our apps because of Avast? My case was still not resolved and this is the SECOND time it happened: https://forum.avast.com/index.php?topic=322511.0