Author Topic: Avast email guardian - cannot understand how it works - help please!  (Read 1191 times)

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Offline gorbren

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  • Gordon
Hello Everyone

Please help me as I am very elderly and have been with Avast for years but am puzzled what to do!

I have just added 'Guardian' as part of my Avast Security because suddenly foe the past week I have been receiving about 15 spam emails from UPS and others to my GMail address  which I cannot block because each time I do that another arrives with a slightly different address!

Another has just arrived and for the first time it has shown not in Inbox but in a label  called Avast Safe (but it is a scam!) Underneath is another label called Avast Suspicious - why did it not go in there? Do I do something with it which will tell Avast for the next time?

I am completely confused as until now I have never had many scam messages at all - now they are every few hours

Thanks

Gordon

Offline r@vast

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Re: Avast email guardian - cannot understand how it works - help please!
« Reply #1 on: November 01, 2022, 01:34:21 PM »
Hi,

Since you have a paid subscription, I would suggest that you contact Avast Support via https://support.avast.com/en-gb/contact/paid_pc_avast-premium-security#pc

Offline bob3160

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Re: Avast email guardian - cannot understand how it works - help please!
« Reply #2 on: December 08, 2022, 02:38:58 PM »
This isn't an Avast problem but a Gmail problem.
Hopefully the following article puts some clarity on this disturbing topic:
https://chromeunboxed.com/gmail-spam-invasion-primary-inbox
It's a problem that Google needs to address as I stated in one of the topics in
my last Avast Security News Roundup.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.12, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet