Author Topic: Avast One VPN keeps turning on by itself.  (Read 2215 times)

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Offline dtavern

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Avast One VPN keeps turning on by itself.
« on: November 03, 2022, 02:43:13 AM »
Hi,

For some reason the Avast One VPN keeps turning on by itself. I'm not sure why. I like to have control of the VPN so it is agravating to me. I think it usually does it when there is an update, or at least the last time it did it was when I updated Avast.

Is there any way to make it so the Avast One VPN will never turn on by itself? I don't want to switch to another antivirus.

Thank you.

Offline r@vast

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Re: Avast One VPN keeps turning on by itself.
« Reply #1 on: November 03, 2022, 01:40:58 PM »
Hi,

I would suggest you check your VPN Connection settings. Please see this guide under "Manage VPN settings"
https://support.avast.com/article/7/?option=pc#idt_1300

Offline dtavern

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Re: Avast One VPN keeps turning on by itself.
« Reply #2 on: November 03, 2022, 11:08:15 PM »
There is nothing in the settings about turning the VPN on by itself other than if you are in an untrusted network or if you are doing private activities. I have both of these off. I don't like this because I've read that people can get banned from Steam and Battle.net by using a VPN. I'm worried that I will get banned because the VPN turns on by itself sometimes.
« Last Edit: November 03, 2022, 11:10:25 PM by dtavern »

Offline r@vast

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Re: Avast One VPN keeps turning on by itself.
« Reply #3 on: November 04, 2022, 11:50:46 AM »
Hi,

With those two settings off, the VPN should not turn on by itself.
Could you provide a support file, please? https://support.avast.com/en-gb/article/submit-support-file/

Offline dtavern

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Re: Avast One VPN keeps turning on by itself.
« Reply #4 on: November 07, 2022, 01:05:28 AM »
Do I need a support ticket in order to do this?

Thanks.

Offline r@vast

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Re: Avast One VPN keeps turning on by itself.
« Reply #5 on: November 07, 2022, 12:34:52 PM »
Do I need a support ticket in order to do this?

Thanks.

No.