Author Topic: been out for a year or 2 of forum , help re subs etc  (Read 1238 times)

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Offline tkean56

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been out for a year or 2 of forum , help re subs etc
« on: November 17, 2022, 11:28:58 PM »
I cannot get a decent answer re pulling my credit card details , as my funds are low and its been difficult figuring out how to pull my details from automatic payment.. Am in New Zealand so Avasts callback  doesn't help me much.. Any chance of an NZ moderator contacting me.. I know I do have 30 days..
Have paid for Avast Premium and Driver updateor thinking of pulling the Driver,, keeping premium...
avast have been good for me , but keeping up with them (for me ) has been difficult as well tough times, anyway if someone can help me local Id appreciate it..
been away fronm this board for about a year or so, and to update the account is tough as not sure how to actually get there.!!! may be my issue as I haven't been great on keeping things up to date there... My hubby died October 2020 so computer house cleaning has taken a back seat...
Regards T

Offline DavidR

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Re: been out for a year or 2 of forum , help re subs etc
« Reply #1 on: November 18, 2022, 01:15:46 AM »
See -  Cancelling automatic renewal of the Avast subscription - See https://support.avast.com/en-en/article/35.

Also see - Sales - Orders and Renewals FAQ - https://support.avast.com/en-ww/article/Alternative-unsubscribe/
Scroll down to the "How do I cancel automatic renewal of my Avast subscription?" option.
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Offline tkean56

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Re: been out for a year or 2 of forum , help re subs etc
« Reply #2 on: November 19, 2022, 06:34:51 AM »
Thanks for your reply, will work on it tomorrow avo..
Work on it is the main one , I do want to keep the premium, a confusion also is keeping to the previous account, I ended up starting another account with another email I inadvertently used the newer interface got me a bit.....I'll get there,,
Thanks again T

Offline DavidR

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Re: been out for a year or 2 of forum , help re subs etc
« Reply #3 on: November 19, 2022, 12:00:38 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 23.1.6049 (build 23.1.7883.774) UI 1.0.746/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security