Author Topic: Totally Unclear!!! You could be good  (Read 2918 times)

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Offline robmartel96

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Totally Unclear!!! You could be good
« on: December 13, 2022, 01:18:28 PM »
It boggles my mind how some tech companies, that are very good in lots of ways. Make some parts of their service so hard to find the needed information. And parts totally unfriendly. I think the creators don't test this on non computer professionals.

1)Your VPN is good, I like it. I have the free trial, but I cannot see if paying for the premium gets me extra data. I have tried your help things...rubbish, it doesn't tell you.

2)You have telephone support for phonecalls in america but not an email address or a chat support? Strange

3) Fair enough, having to register on a forum to ask for help. But all that, then a TON of subforums and things to click in to try and find where to post AND THEN a load of strange letter verification things.
Rubbish!!! You seem great in lotss of ways too.

Offline robmartel96

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Re: Totally Unclear!!! You could be good
« Reply #1 on: December 18, 2022, 09:32:08 AM »
The fact that no worker can be bothered to even help me slightly in nearly a week is baffling for seemingly a reasonably big company

Offline bob3160

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Re: Totally Unclear!!! You could be good
« Reply #2 on: December 18, 2022, 04:46:02 PM »
The fact that no worker can be bothered to even help me slightly in nearly a week is baffling for seemingly a reasonably big company
Request help from Avast. https://support.avast.com/en-us/contact
If you don't have an order # use 00000000 then explain your problem.
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