Author Topic: Bug Report ?  (Read 4123 times)

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Offline Dachstein

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Bug Report ?
« on: December 07, 2022, 06:49:35 PM »
Hello all,

is there an official way to submit a bug report ?

Since the upgrade to version 22.12 a click with the right mouse button on the avast one icon in the systerm tray
doesn´t work any more.

Best regards

Stephan

Offline Michel3

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Re: Bug Report Version 22.12
« Reply #1 on: December 19, 2022, 12:19:34 PM »
Même remarque - clic droit sur l'icône avast dans la barre système inopérant depuis 22.12
« Last Edit: December 19, 2022, 12:27:11 PM by Michel3 »

Offline chris..

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Re: Bug Report Version 22.12
« Reply #2 on: December 20, 2022, 09:36:35 AM »
Même remarque - clic droit sur l'icône avast dans la barre système inopérant depuis 22.12
Please post your message in English.
Otherwise .... same bug reported ?
https://forum.avast.com/index.php?topic=322135.0
« Last Edit: December 20, 2022, 09:45:33 AM by chris.. »

Offline ericB60

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Re: Bug Report ?
« Reply #3 on: December 20, 2022, 09:53:54 AM »
Hi, same problem for me.
The icon shut down.
And impossible to stop process
Eric
« Last Edit: December 20, 2022, 12:21:01 PM by ericB60 »

Offline rolak

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Re: Bug Report ?
« Reply #4 on: December 23, 2022, 08:34:38 AM »
Same here

Offline Happychappy

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Re: Bug Report ?
« Reply #5 on: December 23, 2022, 10:45:36 AM »
Yes same no right click menu on tray icon click again icon disappears.

tested Avast still active.

installed 1 day ago latest version.

Offline chris..

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Re: Bug Report ?
« Reply #6 on: December 23, 2022, 11:15:22 AM »
While waiting for avast to address this issue (which is reported by many users), can you check the customization of the notification icons in the taskbar.
This may be unrelated but I had a similar case with the classic version of avast .... where there was a choice of 2 avast icons and it was the wrong one that was set to display on the taskbar.
https://forum.avast.com/index.php?topic=308695.msg1666012#msg1666012

edit:On the other hand can you specify your operating system, it seems that it concerns W11 users.
« Last Edit: December 23, 2022, 11:31:42 AM by chris.. »

Offline Happychappy

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Re: Bug Report ?
« Reply #7 on: December 23, 2022, 11:26:33 AM »
Just one in my list Avast one and is set to show.

Offline chris..

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Re: Bug Report ?
« Reply #8 on: December 23, 2022, 11:34:38 AM »
Just one in my list Avast one and is set to show.
ok, so no match. :-[
And your OS is ?

Offline Happychappy

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Re: Bug Report ?
« Reply #9 on: December 23, 2022, 12:26:47 PM »
Hi Chris windows 10 reinstalled 5 days ago fully up to date...

Offline Michel3

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Re: Bug Report ? Fin End
« Reply #10 on: December 24, 2022, 02:52:37 PM »
 :D :D :D Suite à invite d'avast de redémarrer le PC, fonctionnalités clic droit sur l'icone dans Systray rétablies ce jour 24/12 à 14h45.
(En français, n'en déplaise à certains francophobes ! Il y a d'excellents traducteurs sur le net )
« Last Edit: December 24, 2022, 03:07:47 PM by Michel3 »

Offline bob3160

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Re: Bug Report ?
« Reply #11 on: December 24, 2022, 03:02:31 PM »
I've reported this to Avast.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline bob3160

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Re: Bug Report ?
« Reply #12 on: December 24, 2022, 04:46:57 PM »
I've reported this to Avast.
I've just received the following reply from Avast:
Hello Bob, thank you :thankyou: height=22, should be fixed in the latest microupdate released yesterday.
Once applied, it is enough to restart the machine and it should be working. Merry Christmas :christmas_tree: height=22
Update and restart. :)

Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline chris..

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Re: Bug Report ?
« Reply #13 on: December 24, 2022, 07:59:06 PM »
I've reported this to Avast.
I've just received the following reply from Avast:
Hello Bob, thank you :thankyou: height=22, should be fixed in the latest microupdate released yesterday.
Once applied, it is enough to restart the machine and it should be working. Merry Christmas :christmas_tree: height=22
Update and restart. :)
According to Michel3 (who doesn't want to voluntarily follow the forum rules  :( ) the bug is already solved since the beginning of the afternoon

Offline bob3160

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Re: Bug Report ?
« Reply #14 on: December 24, 2022, 08:11:46 PM »
I've reported this to Avast.
I've just received the following reply from Avast:
Hello Bob, thank you :thankyou: height=22, should be fixed in the latest microupdate released yesterday.
Once applied, it is enough to restart the machine and it should be working. Merry Christmas :christmas_tree: height=22
Update and restart. :)
According to Michel3 (who doesn't want to voluntarily follow the forum rules  :( ) the bug is already solved since the beginning of the afternoon
My post was directed at those that follow rules. :)
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet