Author Topic: Secure Browser Pro Bank Mode my bank says incorrect username or password  (Read 2234 times)

0 Members and 1 Guest are viewing this topic.

Offline Campbell2

  • Newbie
  • *
  • Posts: 9
 I have Avast One paid, 32 bit Windows 10. VPN and Privacy Guard were off. I went to settings and entered bank login address to allow all cookies. i searched help and did the settings bank mode developer mode update all extensions successfully. Browser and Avat One are updated. i confirmed in settings passwords it is using correct pass. Set bank address to allow all and 3rd party cookies. i can login to bank not in bank mode. Anything else to try ??
 EDIT = SOLVED
= After Win10 Pro updated few hrs ago, as well as Avast One paid and Avast Secure Bowser Pro browser, my bank acceptrd my log in name and pass letting me log in using Avast Secure Browser Pro in Bank Mode. :-)
« Last Edit: December 14, 2022, 02:48:22 PM by Campbell2 »

Offline Campbell2

  • Newbie
  • *
  • Posts: 9
Re: Secure Browser Pro Bank Mode my bank says incorrect username or password
« Reply #1 on: December 26, 2022, 10:57:32 AM »
EDIT DEC 26 2022 : It's been back to opening BANK MODE like beofre with only blackened screen, no browser use shown in it. It;s Secrue Browser shortcut in it's bottom task bar only opens browser outside of bank mode window on desktop. :-(((( UUuuugggh. :-( Sigh. :-(((

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89348
  • No support PMs thanks
Re: Secure Browser Pro Bank Mode my bank says incorrect username or password
« Reply #2 on: December 26, 2022, 12:47:37 PM »
Someone else has reported this again in another topic - https://forum.avast.com/index.php?topic=322128.msg1697675#msg1697675

This appears to have happened after an Avast update after update (build 22.12.7758.769) is this the same Avast program build number that you have.

I have tried to draw some attention to the new problem in that topic, so for now I would suggest monitoring that topic also.

I have also tried to draw some attention to this post.
« Last Edit: December 26, 2022, 12:50:05 PM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Online bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48655
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Secure Browser Pro Bank Mode my bank says incorrect username or password
« Reply #3 on: December 26, 2022, 02:25:18 PM »
Someone else has reported this again in another topic - https://forum.avast.com/index.php?topic=322128.msg1697675#msg1697675

This appears to have happened after an Avast update after update (build 22.12.7758.769) is this the same Avast program build number that you have.

I have tried to draw some attention to the new problem in that topic, so for now I would suggest monitoring that topic also.

I have also tried to draw some attention to this post.
I've reported it on the Slack channel.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89348
  • No support PMs thanks
Re: Secure Browser Pro Bank Mode my bank says incorrect username or password
« Reply #4 on: December 26, 2022, 04:54:18 PM »
Thanks Bob,
Given the time of year, there may be some delay in an Avast response.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Online bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48655
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Secure Browser Pro Bank Mode my bank says incorrect username or password
« Reply #5 on: December 26, 2022, 05:04:52 PM »
Thanks Bob,
Given the time of year, there may be some delay in an Avast response.
You are correct since I've not had a response. This is still the holidays.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet