Author Topic: Error 500 when trying to subscribe  (Read 1505 times)

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Offline AboMaryah

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Error 500 when trying to subscribe
« on: December 18, 2022, 02:36:47 PM »
Error 500 when trying to subscribe.

Hi,
I downloaded the free version of Avast anti-virus and got an offer to subscribe.
When I tried to open the page error 500 appeared. As you can on the SC attached.

Offline AboMaryah

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Re: Error 500 when trying to subscribe
« Reply #1 on: December 18, 2022, 04:18:53 PM »
I forgot to attache the images.

Offline bob3160

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Re: Error 500 when trying to subscribe
« Reply #2 on: December 18, 2022, 04:21:37 PM »
Simply select the X in the upper right hand corner and close this window.
Only select something else if you intend to upgrade to a paid version.
The free version is installed.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline chris..

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Re: Error 500 when trying to subscribe
« Reply #3 on: December 18, 2022, 05:08:32 PM »
@bob
Quote
Only select something else if you intend to upgrade to a paid version.

I think that's exactly what he wants because
Quote
Error 500 when trying to subscribe.

I think the order of the 2 screenshots is reversed?

Offline AboMaryah

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Re: Error 500 when trying to subscribe
« Reply #4 on: December 18, 2022, 07:51:21 PM »
I want to upgrade from the free version to the paid one.

Offline bob3160

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Re: Error 500 when trying to subscribe
« Reply #5 on: December 18, 2022, 08:57:37 PM »
I want to upgrade from the free version to the paid one.
Open the Avast User Interface and do this:
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline AboMaryah

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Re: Error 500 when trying to subscribe
« Reply #6 on: December 18, 2022, 09:27:29 PM »
after I pressed the button the same screen showed the same error message.

Offline bob3160

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Re: Error 500 when trying to subscribe
« Reply #7 on: December 18, 2022, 09:55:06 PM »
after I pressed the button the same screen showed the same error message.
Have you restarted your computer since you installed Avast?
(restart not shut down and start up)
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline AboMaryah

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Re: Error 500 when trying to subscribe
« Reply #8 on: December 19, 2022, 05:09:55 PM »
after I pressed the button the same screen showed the same error message.
Have you restarted your computer since you installed Avast?
(restart not shut down and start up)

Of course, I did.

I tried from the Google Chrome browser with the same problem.

and thank you.

Offline May 87

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Re: Error 500 when trying to subscribe
« Reply #9 on: October 08, 2023, 12:17:25 PM »
after I pressed the button the same screen showed the same error message.
Have you restarted your computer since you installed Avast?
(restart not shut down and start up)

Of course, I did.

I tried from the Google Chrome browser with the same problem.

and thank you.


Got the same error

It shows "Sorry, we got a little stuck
A simple refresh should do the trick.
Error 500"



Offline May 87

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Re: Error 500 when trying to subscribe
« Reply #10 on: October 08, 2023, 12:23:44 PM »
The problem is there is no way to get support. Not decided to subscribe since no one hlelps.