Author Topic: Error 500 when trying to subscribe  (Read 487 times)

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Offline AboMaryah

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Error 500 when trying to subscribe
« on: December 18, 2022, 02:36:47 PM »
Error 500 when trying to subscribe.

Hi,
I downloaded the free version of Avast anti-virus and got an offer to subscribe.
When I tried to open the page error 500 appeared. As you can on the SC attached.

Offline AboMaryah

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Re: Error 500 when trying to subscribe
« Reply #1 on: December 18, 2022, 04:18:53 PM »
I forgot to attache the images.

Offline bob3160

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Re: Error 500 when trying to subscribe
« Reply #2 on: December 18, 2022, 04:21:37 PM »
Simply select the X in the upper right hand corner and close this window.
Only select something else if you intend to upgrade to a paid version.
The free version is installed.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.12, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline chris..

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Re: Error 500 when trying to subscribe
« Reply #3 on: December 18, 2022, 05:08:32 PM »
@bob
Quote
Only select something else if you intend to upgrade to a paid version.

I think that's exactly what he wants because
Quote
Error 500 when trying to subscribe.

I think the order of the 2 screenshots is reversed?

Offline AboMaryah

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Re: Error 500 when trying to subscribe
« Reply #4 on: December 18, 2022, 07:51:21 PM »
I want to upgrade from the free version to the paid one.

Offline bob3160

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Re: Error 500 when trying to subscribe
« Reply #5 on: December 18, 2022, 08:57:37 PM »
I want to upgrade from the free version to the paid one.
Open the Avast User Interface and do this:
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.12, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline AboMaryah

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Re: Error 500 when trying to subscribe
« Reply #6 on: December 18, 2022, 09:27:29 PM »
after I pressed the button the same screen showed the same error message.

Offline bob3160

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Re: Error 500 when trying to subscribe
« Reply #7 on: December 18, 2022, 09:55:06 PM »
after I pressed the button the same screen showed the same error message.
Have you restarted your computer since you installed Avast?
(restart not shut down and start up)
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.12, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline AboMaryah

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Re: Error 500 when trying to subscribe
« Reply #8 on: December 19, 2022, 05:09:55 PM »
after I pressed the button the same screen showed the same error message.
Have you restarted your computer since you installed Avast?
(restart not shut down and start up)

Of course, I did.

I tried from the Google Chrome browser with the same problem.

and thank you.