Author Topic: "You're not imagining it your PC is getting slower."  (Read 4188 times)

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Offline Chris89

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"You're not imagining it your PC is getting slower."
« on: December 28, 2022, 02:12:19 AM »
Yeah Avast I know my PC is running slower...any chance you could make it so it's not your antivirus that's making run slow?

So yeah since Avast updated on the 26th of December for some reason whenever I open anything Avast's CPU usage skyrockets to 80%+ for around 30 seconds and drops back to nothing and I have no idea why and I do mean anything even just opening new tabs in Firefox and bringing my PC out of standby causes it to spike.

Anyone have any ideas on what I can do? The Avast version is 22.12.6044 - Build 22.12.7758.769

Oh and it's not the Windows diagnostics thing from a few months back already dealt with that.

Offline info230

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Re: "You're not imagining it your PC is getting slower."
« Reply #1 on: December 28, 2022, 07:53:26 AM »
Hi Chris,

I posted this very same question the other day on this forum.   The same thing has been happening to my lapotop and avast premium security,  on going on repeat for the last 3 months. It's happened 3 times now.  It has been making my laptop run at stupid high CPU constantly.  I woulod boot the laptop up then it would kick in and would not stop so I opened a ticket with the customer support team.  I know it was a problem with the security program as the task manager clearly showed this to be the case.  The solution I got was to first go through uninstall then instead of uninstall when the options showed,   tick repair mode,   that didnt work so I fully uninstalled,  they gavce me an activation key code which is reusable time and again.  This is what cures it everytime.  Its a bit of a pain to go through that but it cures the issue.   There is nothing wrong with my laptop so I can only presume its something like incoming Avast updates that cause it and maybe there's a glitch or bug in the program.

If you havent got your activation code from when you signed up to Avast security then send in a ticket to the customer support team stating you have this problem,  they should send you an activation code for you to then fully uninstall then reinstall.   It may not stop it happening again but doing this will stop it until next time then just repeat.   Hope this helps.



 

Offline Chris89

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Re: "You're not imagining it your PC is getting slower."
« Reply #2 on: December 28, 2022, 10:09:49 AM »
Bit of an annoying hoop to jump through but hey uninstall and reinstall worked and avast is no longer using all of my PC's CPU and memory so thanks a lot for the help mate.

Offline info230

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Re: "You're not imagining it your PC is getting slower."
« Reply #3 on: December 29, 2022, 08:33:52 PM »
Your welcome,  yep  it's hoops to jump but I've had to do this 3 times in the last three months and it isnt my laptop.  As the reinstall works as the cure, so be it.   It will bugger the fans etc if left to run high CPU for lengthy periods.

Offline DavidR

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Re: "You're not imagining it your PC is getting slower."
« Reply #4 on: December 29, 2022, 09:53:54 PM »
@ Chris89

When you did the Repair, did you follow that up with a system Restart  ?
Not just the quick Windows restart but a Shutdown and then restart.
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Offline Chris89

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Re: "You're not imagining it your PC is getting slower."
« Reply #5 on: December 30, 2022, 07:05:04 AM »
@ DavidR

No but if it happens again guess I'll try that first then.

Offline DavidR

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Re: "You're not imagining it your PC is getting slower."
« Reply #6 on: December 30, 2022, 12:50:13 PM »
@ DavidR

No but if it happens again guess I'll try that first then.

It is certainly worth a shot and if it works a lot less hassle.
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Offline rocksteady

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Re: "You're not imagining it your PC is getting slower."
« Reply #7 on: December 30, 2022, 01:01:19 PM »
Not just the quick Windows restart but a Shutdown and then restart.

David. I think you mean the other way round.
Shutdown then startup only does a soft boot.
Restart does a full clean re-boot. That is what we tell people to do after software updates etc.

Offline DavidR

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Re: "You're not imagining it your PC is getting slower."
« Reply #8 on: December 30, 2022, 01:18:06 PM »
Not just the quick Windows restart but a Shutdown and then restart.

David. I think you mean the other way round.
Shutdown then startup only does a soft boot.
Restart does a full clean re-boot. That is what we tell people to do after software updates etc.

Not on my win10 laptop it doesn't.

@ Chris89

When you did the Repair, did you follow that up with a system Restart  ?
Not just the quick Windows restart but a Shutdown and then restart.

Highlighting is changed in my quoted text: but it should be clear that as Shutdown is required.
Also see attached image.
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Offline rocksteady

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Re: "You're not imagining it your PC is getting slower."
« Reply #9 on: December 30, 2022, 05:38:13 PM »
@DavidR Windows 10 with FastStartup.
Shutdown/Restart uses FastStartup bit like exit from hibernation.
Restart does clean start.
See this: https://answers.microsoft.com/en-us/windows/forum/all/what-is-the-difference-between-restart-and-shut/d512fa31-3bce-49bc-bada-11eda28e3b7f

I assume a clean start is what you were actually suggesting, which involves hitting "Restart" from that menu.

Offline DavidR

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Re: "You're not imagining it your PC is getting slower."
« Reply #10 on: December 30, 2022, 06:11:03 PM »
That isn't what my screen is saying, it has Sleep, which is essentially hibernation.

Generally I use the Shutdown (given its Power button icon, that is what I expect.  That takes me out and I have to, use the Power up button to restart and log back on.

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Offline bob3160

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Re: "You're not imagining it your PC is getting slower."
« Reply #11 on: January 01, 2023, 04:43:54 PM »
If you want to make sure that all updates are applied, use the Restart option.
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Offline waking

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Re: "You're not imagining it your PC is getting slower."
« Reply #12 on: January 01, 2023, 10:04:27 PM »
That isn't what my screen is saying, it has Sleep, which is essentially hibernation.

Not really. There are differences.

In my experience the following happens:

With Sleep the hard drive powers down, etc. and the monitor
goes into power save mode. The contents of memory are
retained in RAM, and will be lost if there is a power
outage. It can be woken quickly by mouse movement or
keyboard activity (possibly dependent on Power settings).

With Hibernate the contents of RAM are written to disk
and the system is powered down. Upon power up the saved
contents are restored to RAM from disk. So memory contents
are preserved even if there is a power failure.

On both Sleep and Hibernate all open processes are preserved
between shut down and start up, but with Sleep those contents
could be lost in the interim.

Hibernate can be added to the menu via the Win 10 settings.

Image is from Win 10 21H2 desktop.

"To set your PC so it hibernates:

Select Search on the taskbar, type control panel, and select it from
  the results.
Select System and Security.
In the Power Options section, select Change what the power buttons do.
Select Change settings that are currently unavailable.
In the Shutdown settings section, select Hibernate."


Shut down, sleep, or hibernate your PC

https://support.microsoft.com/en-us/windows/shut-down-sleep-or-hibernate-your-pc-2941d165-7d0a-a5e8-c5ad-8c972e8e6eff

I gather that Shut Down with FastRestart enabled is essentially
Hibeernate. So if one turns off FastRestart then Shut Down will
result in the loss of memory contents. Adding Hibernate to the
menu choices gives you the option to still retain RAM contents
during a shut down if desired.

The way I see it from the view here anyway.

Standard disclaimer applies: "Your Mileage May Vary"

Offline DavidR

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Re: "You're not imagining it your PC is getting slower."
« Reply #13 on: January 01, 2023, 11:02:26 PM »
I think the major differences are between a desktop and a laptop as mine is and also Win10, but version 22H2.
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Offline Rundvleeskroket

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Re: "You're not imagining it your PC is getting slower."
« Reply #14 on: January 02, 2023, 01:27:37 AM »
There are even different levels of sleep. S1 versus S3 is a big one. One is connected even though the machine is 'off'. Many a laptop owner will find their machine in the morning burning hot and with an empty battery because it ran updates. It's a problem.