Secure Brower > Bank Mode Freeze Windows

[Jevgeni Soonberg]

Hello beammeupscotty!
After the investigation we think that your issue can be related to the discontinued Avast Passwords. As we can see from your logs and diag. info - Avast Passwords extension installed in your browser. Also the logs saying us that some application cannot be closed after closing BM. Due to Avast Passwords was discontinued we cannot reproduce the issue, but we can suggest you to delete or disable this extension here - secure://extensions and all apps (excepts AV) related to Avast Passwords. Also i can suggest you to use other Password Manager f.e. SaferPass or Dashlane which you can find in our Addons Store - https://addons.avast.com/
In case the freeze will appear again please contact me here and we will continue the investigation.
Thank you for you patience!
Best regards, Jevgeni!

[bob3160]

Banking Mode appears to be working again.

[beammeupscotty]

Thanks Jevgeni,

Apologies for not responding sooner. For some reason I don't seem to get notified of new posts even though I've set it to update me.

I've unsubscribed and will go with SaferPass, as you suggested. If I have any issues I'll  let you know.

Cheers Beammeupscotty

[Dan M]

Hello Bartleboom, Beammeupscotty, Avast Support, & anyone else suffering with this Bank mode system freeze problem.   After over a year or two of annoyance & frustration with this problem, all the while researching & trying everything I could think of to fix it, I was finally led to a workaround:  I activated the Hyper-V virtual machine in my Windows 10 Pro, installed Avast Premium Security & Secure Browser on it, & went into Bank Mode from there.  After many sessions over several days, which previously would have frozen my PC many times, I am happy to report NOT ONE FREEZE!!!  Alleluia!... life is good!

[bob3160]

Hello Bartleboom, Beammeupscotty, Avast Support, & anyone else suffering with this Bank mode system freeze problem.   After over a year or two of annoyance & frustration with this problem, all the while researching & trying everything I could think of to fix it, I was finally led to a workaround:  I activated the Hyper-V virtual machine in my Windows 10 Pro, installed Avast Premium Security & Secure Browser on it, & went into Bank Mode from there.  After many sessions over several days, which previously would have frozen my PC many times, I am happy to report NOT ONE FREEZE!!!  Alleluia!... life is good!

Hyper-V isn't required in order use Banking Mode.  Avast has already offered the user a solution in this post:
https://forum.avast.com/index.php?topic=318888.msg1694916#msg1694916

[Dan M]

Thank you for the link, and I read it, but I don't have any extensions.

[bob3160]

Thank you for the link, and I read it, but I don't have any extensions.

Put the following into the Secure Browsers address bar: secure://extensions/
Hit enter and take a screenshot of what it shows

This is what shows in my version: