Author Topic: survey-smiles.com blocked  (Read 8535 times)

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Offline spudd57

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survey-smiles.com blocked
« on: January 05, 2023, 05:39:03 AM »
Hi
I keep getting an alert stating "survey-smiles.com blocked", every time I open a browser Chrome or firefox.
Is there anything to worry about.
or, do I need to remedy this.
Thanks

Offline DavidR

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Re: survey-smiles.com blocked
« Reply #1 on: January 05, 2023, 11:44:39 AM »
I take it that you aren't trying to connect to the site  ?

If not I would start by clearing your browser cache.

Edit: typo.
« Last Edit: January 05, 2023, 02:22:24 PM by DavidR »
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Offline spudd57

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Re: survey-smiles.com blocked
« Reply #2 on: January 05, 2023, 12:20:52 PM »
Hi
Thanks.
Your right, wasn't trying to go to that site.
Don't recall ever going to that site.

here is a screen shot of what I'm getting.
Rgds.
« Last Edit: January 05, 2023, 12:37:03 PM by spudd57 »

Offline bob3160

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Re: survey-smiles.com blocked
« Reply #3 on: January 05, 2023, 01:36:03 PM »

Clear your browsing history and restart the browser.
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Offline DannyBR

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Re: survey-smiles.com blocked
« Reply #4 on: January 05, 2023, 02:31:37 PM »
I have the same issue. Cleared the browser cash, deleted all the recently installed apps, programs and Chrome extensions, reset policies and still this survey-smiles bs appears. Any other suggestions, folks?

Offline Pondus

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Re: survey-smiles.com blocked
« Reply #5 on: January 05, 2023, 05:19:21 PM »
Follow instructions in Malwarebytes forum and experts there will assist you

https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/


Offline spudd57

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Re: survey-smiles.com blocked
« Reply #6 on: January 05, 2023, 11:19:07 PM »
Thanks,
but clear as mud.
Looking at doing it manually and why can't avast remove it?

Offline Pondus

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Re: survey-smiles.com blocked
« Reply #7 on: January 06, 2023, 12:12:14 AM »
Quote
Looking at doing it manually and why can't avast remove it?
1. no program have 100% detection
2. maybe the program/process that try to Connect to that url is not malicious ?
3. is avast PUP detection ON ?



« Last Edit: January 06, 2023, 12:13:53 AM by Pondus »

Offline spudd57

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Re: survey-smiles.com blocked
« Reply #8 on: January 06, 2023, 12:47:11 AM »
Hi,
Yes AVAST PREMIUM SECURITY, everything on.
Avast is detecting it and blocking but it doesn't do anything to stop it. rates it "URL:scam".
Have performed full scans, avast full scan; malware bites; Iobit malware fighter; defender; now trying spyware hunter... after that I'll do an avast bootime scan.
seems to be related to both my browsers Chrome and firefox.

Can't find anything in the registry either.

can't find anything on line search that stops the detection.
Regards.
« Last Edit: January 06, 2023, 12:48:54 AM by spudd57 »

Offline bob3160

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Re: survey-smiles.com blocked
« Reply #9 on: January 06, 2023, 01:02:13 AM »
Have you reported this as a possible false positive to Avast?
Report Suspicious File or URLhttps://www.avast.com/false-positive-file-form.php
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Offline spudd57

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Re: survey-smiles.com blocked
« Reply #10 on: January 06, 2023, 01:37:47 AM »
Hi
No, whilst doing research on survey-smiles; it's something I don't want polluting my PC.
It doesn't give me the option to report as a false negative, as other alerts do.
It's only been happening as of about 2 days ago.
I reported it as a suspected malicious file.... let's see what happens.
thanks
« Last Edit: January 06, 2023, 01:44:12 AM by spudd57 »

Offline JDMerc

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Re: survey-smiles.com blocked
« Reply #11 on: January 06, 2023, 09:14:53 AM »
Hello! I'm having this exact same problem as well. I also did several full system scans as well as a boot scan and none of them fixed the problem. AVAST Premium is blocking it but it's not finding the source  :-\

Offline bob3160

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Re: survey-smiles.com blocked
« Reply #12 on: January 06, 2023, 09:55:10 AM »
Hello! I'm having this exact same problem as well. I also did several full system scans as well as a boot scan and none of them fixed the problem. AVAST Premium is blocking it but it's not finding the source  :-\
Did You report it?
Have you reported this as a possible false positive to Avast?
Report Suspicious File or URLhttps://www.avast.com/false-positive-file-form.php
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline spudd57

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Re: survey-smiles.com blocked
« Reply #13 on: January 07, 2023, 12:47:33 AM »
IT'S NOT A FALSE POSITIVE.

I sent a false positive  report to Avast,; still waiting for a reply.

So, I reported to AVG as well, as I understand they are both owened by the same entity.
AVG replied that survry-smile.com is infact infected.

So;  it's a good thing avast keeps blocking it.

Regards.
« Last Edit: January 07, 2023, 08:58:49 AM by spudd57 »

Offline bob3160

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Re: survey-smiles.com blocked
« Reply #14 on: January 08, 2023, 02:44:10 PM »
IT'S NOT A FALSE POSITIVE.

I sent a false positive  report to Avast,; still waiting for a reply.

So, I reported to AVG as well, as I understand they are both owened by the same entity.
AVG replied that survry-smile.com is infact infected.

So;  it's a good thing avast keeps blocking it.

Regards.
Please note that I didn't say it was a false positive.
Reporting to Avast forces them to take another look at the detection to either confirm the infection
or correct a false positive report.
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