Author Topic: Malware detected in app but can't disable app  (Read 2028 times)

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Offline IONO

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Malware detected in app but can't disable app
« on: January 06, 2023, 01:46:27 PM »
Avast scan detects malware, it says it can't be uninstalled as it's in the system partition so I should disable the offending app. I clicked resolve button which took me to an app called Android system but there's no disable option. Also can't find this app when I scroll the app list or anywhere else, only found Android system webview. Some of my other apps were showing as having bugs & wouldn't open for a while, they do now but I'm wary of this. I also did a scan via my phone's settings & a malware scan with another well known supplier who I'm still with & they both claim there's no malware, I'm guessing they didn't detect the rogue app? Anyway I'm even more flummoxed. Any ideas? Cheers.

Updated to say I've since run another Avast scan which now says there's no threats which I'm obviously happy about but still want to make sure cheers.
« Last Edit: January 06, 2023, 02:46:31 PM by IONO »

Offline rocksteady

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Re: Malware detected in app but can't disable app
« Reply #1 on: January 06, 2023, 05:03:12 PM »
Assume this is Avast on an Android device, so your question would maybe better if posted here: https://forum.avast.com/index.php?board=37.0
Hopefully someone will understand and offer advice.
If have done a subsequent scan and nothing detected, I would not be overly concerned.

Offline DavidR

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Re: Malware detected in app but can't disable app
« Reply #2 on: January 06, 2023, 05:23:17 PM »
See this post - https://forum.avast.com/index.php?topic=322278.msg1698254#msg1698254 - it should already have been resolved.
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Offline IONO

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Re: Malware detected in app but can't disable app
« Reply #3 on: January 06, 2023, 05:39:28 PM »
Hi will post there if anymore issues in future, looks like that's the answer though, cheers

Offline DavidR

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Re: Malware detected in app but can't disable app
« Reply #4 on: January 06, 2023, 05:42:17 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.6.6121 (build 24.6.9241.848) UI 1.0.809/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security