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Author Topic: Problem signing a document  (Read 7515 times)

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Offline buildinganewwebsite

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Problem signing a document
« on: January 12, 2023, 09:03:23 AM »
I'm trying to sign a document online but with Avast secure browser with VPN on and it keeps moving the page up and down as I try to sign on the line. Also the tool bar at the bottom keeps appearing and disappearing when the page moves. There is no way I can sign anything like this. Chrome will lock it in place and it works fine but I need to use the Avast VPN so can anyone help me with this issue? I need this document to stay put so I can sign it.
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Offline Jiří Malina

  • Avast team
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Re: Problem signing a document
« Reply #1 on: January 12, 2023, 09:43:43 AM »
Hi,

can you provide us with little more info? On which website are you trying to sign? What format is the document you are trying to sign (pdg, webpage, ...)?
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Offline buildinganewwebsite

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Re: Problem signing a document
« Reply #2 on: January 14, 2023, 06:47:51 AM »
I'm using my Galaxy S10 and trying to sing this doc. https://secure.ssa.gov/form I tried Avast and Duckduck and they both move around and I'm not sure why. I appreciate your reply and I hope you can lead me in the right direction for the fix.

Bob
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