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Author Topic: Your are offline  (Read 1782 times)

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Offline Tom610

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Your are offline
« on: November 01, 2023, 10:09:10 AM »
Well there seems to be a newly bug which presents Avast Clients after login an Avast Windows that says that the client is offline...

Since customers also reported that and I see this window also on a customer Exchange server one could imagine that this issue will occure in almos every case?
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Offline Lukas Mizoch

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Re: Your are offline
« Reply #1 on: November 01, 2023, 02:30:49 PM »
Did you upgraded to 23.10 version?
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Offline Tom610

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Re: Your are offline
« Reply #2 on: November 01, 2023, 03:22:22 PM »
Still 23.9 on two clients where I've seen that message...
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Offline Lukas Mizoch

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Re: Your are offline
« Reply #3 on: November 01, 2023, 06:23:26 PM »
Then upgrade. And you can also upgrade Avast Agent to 23.6.
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Offline Damian32

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Re: Your are offline
« Reply #4 on: November 02, 2023, 11:19:45 AM »
I have the same problem with the same program. Newer version of the product and also thinks that it is not connected to the network. I try to enter a new activation key, but it is not possible. Activation via account does not work either.

I have the identical problem also on the other computer where Avast Premium Security is installed.
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Offline GeorgeP

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Re: Your are offline
« Reply #5 on: November 15, 2023, 10:11:47 AM »
Hi all,

There was an issue where this was incorrectly displayed (closing the dialog would allow access to the UI, and the Antivirus was fully functional), it was fixed around November 2nd. Thank you
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