Author Topic: sync service not available msg for days on MacOS and Win 11  (Read 2426 times)

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Offline mckymous

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sync service not available msg for days on MacOS and Win 11
« on: February 08, 2023, 11:18:26 PM »
Have been trying for several days to set up sync from both Windows 11 and MacOS on M1 Mac mini both with latest updates.  No matter when or which system always get service unavailable try again later.  I am signed onto my avast account, so that's not the problem.  What's the trick to making it work?

Offline Misha Zekovova

  • Quality Assurance Engineer
  • Avast team
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Re: sync service not available msg for days on MacOS and Win 11
« Reply #1 on: February 10, 2023, 12:49:21 PM »
Hello,
thank you for reporting. Can you please try to sign out from Avast account directly and then try to sign in to Sync through the Sync page - secure://settings/syncSetup ?
Let me know how that went.
Sorry for inconveniences caused!